Administrator

Data Retention and Deletion

SAP Mobile Platform does not include automated procedures to implement data retention and deletion policies. Set up cron jobs or manually perform tasks that delete data after the retention period has expired.

Since the database holds a number of referential integrity constraints that bind a customer record to transactions and other entities, you must encrypt the customer data instead of physically deleting it. That is, to delete the customer record from the system, overwrite any personally identifiable information (PII) with random text, for example, DELETED.

Customer data is stored in these tables:
  • MOB_CUSTOMERS
  • MOB_CUSTOMERS_INDENTIFICATIONS.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_CUSTOMERS_CREDENTIALS.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_CUSTOMERS_IDENTITIES.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_CUSTOMERS_ATTRIBUTES.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_ADDRESSES.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_NOTES.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_PIS.ID_CUSTOMER->MOB_CUSTOMER.ID_CUSTOMER
  • MOB_PIS.ID_PI->MOB_WALLET->MOB_MOB_CUSTOMER.ID_CUSTOMER
  • MOB_SVA.ID_PI->MOB_PIS.ID_PI
  • MOB_CREDIT_CARDS.ID_PI->MOB_PIS.ID_PI
  • MOB_BANK_ACCOUNTS.ID_PI->MOB_PIS.ID_PI
  • MOB_EXTERNAL_ACCOUNTS.ID_PI->MOB_PIS.ID_PI