Communication Channels

A communication channel is the conduit for receiving inbound and delivering outbound messages.

Short Message Peer-to-Peer (SMPP) – connections are used to send and receive SMS messages.

Built-in channel types are:
  • SmsOutDummy – the loopback channel, which is used for simulation tests in a development environment, and requires no configuration. When a new workspace is created, the SMS outbound channel is automatically assigned to SmsOutDummy.
  • Short Message Peer-to-Peer (SMPP) – uses the SMPP protocol to deliver inbound and outbound messages to short message service centers (SMSC) and external short messaging entities.
  • Java Message Service (JMS) – delivers inbound and outbound messages via the message-oriented middleware.

The platform administrator can configure SMPP (inbound and outbound) and JMS channels to have one or more connections, and set these connections to active or inactive. An active connection on an inbound channel receives incoming messages. An active connection on an outbound channel delivers outgoing messages. Channels are defined at the platform level, and are shared by all workspaces.