Creating an Incident on SAP Service Marketplace
If you cannot resolve problems with the troubleshooting documentation for SAP Mobile Platform, go to SAP Service Marketplace for additional help.
Use SAP Service Marketplace to create an incident message for Product Support. Keywords from this message return related articles from the Knowledge Base. Before you submit a message, review these articles to see if they resolve your problem.
- Go to http://support.sap.com/incident.
- Create a message using the wizard.
- Once the message is processed, you receive an e-mail notification of the solution.