Administrator

Defining the Availability Metric for SAP Mobile Platform Servers

Define the availability metric for the template.

Procedure

  1. From SAP Solution Manager, open SAP Solution Manager Configuration Workcenter, and select Start of the navigation path Create Next navigation step Metric End of the navigation path.
  2. In the Metric Creation wizard, select the Overview tab, and define the metrics for the selected service. Repeat this step for each service.

    Table 44: Service Metrics Properties

    Service Name

    Category

    Class

    Data Type

    AdminService Availability

    Availability

    Metric

    String

    AgentryService Availability

    Availability

    Metric

    String

    NotificationService Availability

    Availability

    Metric

    String

    ProxyService Availability

    Availability

    Metric

    String

  3. Select the Data Collection tab, and enter the parameters for the selected service. Repeat this step for each service.

    Table 45: Collector Input Parameters

    Parameter ID

    Parameter Name

    Parameter Value

    METHOD

    Method

    GET

    PORT

    Port Number (<<server https admin port>>)

    For example, 8083

    PROTOCOL

    Protocol

    https

    URL

    URL

    /smp/supportability/systemavailability/

    URL_APPL

    URL Application

    /

    USE_AUTHENTICATION

    Authentication for Request is required

    TRUE

  4. Click Next to proceed. Enter a name for the metric, making sure it starts with “Z”. If you do not provide a name, you see a message similar to Technical name not specified.

    Table 46: Example Metric Names

    Service

    Example Metric Name

    Admin Service

    ZADM_AVAIL

    Agentry Service

    ZAGTY_AVAIL

    Notification Service

    ZNOTIF_AVAIL

    Proxy Service

    ZPXY_AVAIL

    This enables alerts to appear for the Assignments. Select Finish for now.

  5. Repeat steps 2 - 4 for each service (Admin Service, Agentry Service, Notification Service, and Proxy Service), using the appropriate values from the tables.
  6. Click Save.
  7. Next maintain the text thresholds as shown in the table for the four metrics as shown below. Use Add Entry to create two thresholds for the Availability check. Save after entering your changes.

    Table 47: Text Threshold Values

    Thresholds

    Admin Service

    Agentry Service

    Notification Service

    Proxy Service

    Operator 1

    Covers pattern

    Covers pattern

    Covers pattern

    Covers pattern

    Text Pattern 1

    *"AdminService":true*

    *"AgentryService":true*

    *"NotificationService":true*

    *"ProxyService":true*

    Rating 1

    Green

    Green

    Green

    Green

    Operator 2

    Covers pattern

    Covers pattern

    Covers pattern

    Covers pattern

    Text Pattern 2

    *"AdminService":false*

    *"AgentryService": false *

    *"NotificationService": false *

    *"ProxyService":false*

    Rating 2

    Red

    Red

    Red

    Red

    Operator 3

    Covers no pattern

    Covers no pattern

    Covers no pattern

    Covers no pattern

    Text Pattern 3

    *[RC=200]*

    *[RC=200]*

    *[RC=200]*

    *[RC=200]*

    Rating 3

    Red

    Red

    Red

    Red

  8. In much the same way as you created the metrics, create an alert that is assigned to all four metrics.
    1. In the Customer Alert Creation wizard, select Overview, create an alert.

    2. Click Others to view.

    3. Click Next, and confirm that all four services (Admin Service, Agentry Service, Notification Service, and Proxy Service) appear.

    4. Click Finish.
    5. Select Start of the navigation path Alerts Next navigation step Overview End of the navigation path, and review or modify the entries.

  9. Save the alert definition.