Operation types

The operation type allows you to specify whether to credit or debit the client or the partner involved.

Note: Operation types are set up on the Definition tab of charges included in charge plans.

 

Example

Learn.com offers its customers a range of online training materials. It buys tutorials from specialized authors, converts them into electronic format, and adapts them to e-learning. Customers can buy these training materials in modules and download them. Costs may vary from module to module and can be determined by a module code. The Purchase Module charge is a master charge for the following reasons: