Display of Logs

Use

This function is used to display various logs for a sales document. These logs allow you to identify whether errors occurred in the following situations:

During schedule line generation
During assignment of contracts and sales agents
During document transmission.

Logs for voucher copy shipping, sales agent determination and contract determination contain failure and success messages. A sales agent or contract determination log explains why a sales agent or contract has been assigned to an item.

Integration

It is part of document processing and is accessed as follows during creation and modification of sales documents:

Document Level	Log	Menu Path
Item	Generation log	Extras Logged Data Generation.
	Contract determination log	Extras Logged Data Contract Determination.
	Sales agent determination log	Extras Logged Data Sales Agent Determination.
	Voucher shipping	Extras Logged Data Voucher Shipping.
Subitem	Generation log	Extras Logged Data Generation.
Schedule line	Generation log	Extras Logged Data Generation.
Billing dataset	Sales agent determination log	Extras Logged Data Sales Agent Determination Log

Features

Generation log

During schedule line generation, the system checks the booking unit, content component and dates that you entered during order creation. The system checks these three factors in terms of sales and production. The following errors may occur when you generate the schedule lines:

The booking unit that you specified during order entry is not published. This may be due to the following reasons:
- The system was unable to determine any production units for the date specified. This means that the booking unit is not published on the date specified because for example you do not produce any issue on Christmas Day.
- You have not generated any production unit for the date specified.
Booking unit and publication date conflict with the order deadline.
The system determines an alternate date for the booking unit and publication date that you have specified during order creation.
The system does not find all content components that you have specified during order entry in all basic booking units that make up the combined booking unit.
Errors occurred during schedule line generation because schedule lines exist for the booking units and dates specified.

The information that you can obtain from a generation log depends on the document level from which you display the generation log:

Document Level	The log contains the following:
Item	Information about all basic booking units and dates that were entered at item level.
Subitem	Information about the selected basic booking unit and all dates on which this basic booking unit is published.
Schedule line	Information about the selected schedule line and all dates on which this schedule line must be produced.

Contract determination log

The system performs contract determination automatically when you save the item data. The Contract field on the item detail screen shows you which contracts have been assigned to an item. The contract determination log provides information about why these contracts were determined. The contract determination log answers the following questions:

Have contracts been assigned to the item automatically or manually at an earlier stage? Have existing contract assignments to this item been deleted?
Which exclusion requirements have been checked by the system during contract determination? Which exclusion requirement could be assigned to the item by the system?
Which rate requirements have been checked by the system? Which rate requirement could be assigned to the item. Does the item qualify for discount, bonus or is it included in discount or bonus settlement?
Which billing dataset could be assigned to a contract? The system checks the following:
- Which contracts have been created for the advertisers.
- Whether the advertiser has been specified as a beneficiary in the contract for another business partner.
- Whether the advertiser is included in a group hierarchy in which a higher-level business partner has a contract.
Note
You can only display the contract determination log if contract determination has just been performed and you have not left the item detail screen. If you display the contract determination log at a later stage in the change mode, the log does not contain any entries unless you have just performed pricing.

End of the note.

Sales agent determination log

If you have activated automatic sales agent determination in Customizing, the system determines which sales agents receive commission or bonus for this item when you save the item data. If you have assigned sales agents to an item manually, the system checks whether this assignment is correct. The sales agent determination log makes reference to the following errors:

The system was unable to determine any sales agents during automatic sales agent determination. The reason for the system not being able to assign a sales agent to the order is usually because you have set a termination flag in Customizing to define the requirement type.
You have not assigned the manually assigned sales agent correctly. A sales agent assigned at header or item level cannot be transferred to the billing dataset. A manually assigned sales agent cannot be transferred to the billing dataset for the following reasons:
- A contract requirement is excluded because it does not contain any contract elements.
- The order data is incomplete. It is not sufficient to define a requirement type uniquely.
- The contract requirement can no longer be determined because it was deleted after the order was entered.
- The commission category is invalid.
- The contract requirement is invalid since the start date of the validity period has not been reached or the end date has been overshot.

The information that you can obtain from a sales agent determination log depends on the document level from which you display the log:

Document Level	The log contains the following:
Item	Information about all billing datasets that were generated for the selected item
Billing dataset	Information about the billing dataset selected

Note Note

If you do not require the sales agent determination log, you can deactivate it in Customizing under Start of the navigation path General Settings Next navigation step Optimize Performance End of the navigation path , to improve system performance.

End of the note.

Log for voucher shipping

The system allows you to generate an IS-M/SD order for an ad or ad insert item so that a voucher copy can be sent to a customer automatically. You must define document types and shipping orders in Customizing. If you have selected one of the indicators that trigger automatic voucher shipping, the system generates shipping orders for free copies in the Media Sales and Distribution component.

If problems occur when the system generates shipping orders, you are notified accordingly in a system message when you save the data. The log contains the following information:
The orders that were generated. The business partners who receive a voucher copy
The errors that occurred when you generated the orders.
The reason why a business partner receives a voucher copy even though the ad order was cancelled.