Searching for Elements Using the Search Query

Prerequisites

You are on the electronic desk screen in the area Work Environment.

You have saved a search query for searching by element.

Procedure


  1. Place your cursor on the element type by which you want to search (case, incoming post item, document, record, or record plan) and select Search in the context menu.

    The dialog box appears for searching by element.

  2. Select the search query you want to use from the input help in Search Query.

    The values for the search query are displayed.

  3. You can enter additional values to enhance or restrict the search.

  4. Select Start Search.

    The tab page Result List appears showing the hits for your search. The elements in the hit list have all the attribute values and full-text search values you entered. The attribute values for each document are displayed in the columns. There are symbols for the standard functions for lists.

  5. Select a document and choose Copy Selection.

    The element you selected is displayed and entered on the electronic desk in the area History.

Results

You can either only display or process the element depending on the authorization you have.