Question 3: Was the Spool Request Generated?

Use

Question 3: If the output request has not yet been printed, you must first check whether the spool request was generated.

To do this, follow the procedure below:

Call transaction SP01, or choose Tools CCMS Spool Output Controller.
Enter all available information that you have on the spool request in the selection screen, in particular the name of the user who generated the spool request and the printer name (Output device).
Determining Why Output Request Was Not Processed? If you find the spool request, then go to the analysis procedure
If you do not find a spool request, see No Spool Request Generated: Analyzing a Spool Dump.

Caution

A spool request may already have been deleted. This can be the case if the processing of the spool request was completed and the user had the Delete After Printing option set.

If you do not find an ABAP dump from the spool system, then this situation has probably occurred. You should then have the user print again with the Delete After Printing option not set.