Learning Journey 2.0

SAP Cloud for Customer Extensions on SAP Cloud Platform

General data for Learning Journey

Entry Value
ID 254
Title SAP Cloud for Customer Extensions on SAP Cloud Platform
Short description Learn about SAP Cloud for Customer Extensions on SAP Cloud Platform.
Video-Link for Learning Journey  
Status

published

Visible on Help Portal yes
Visible on Learning Hub yes
Link URL for "Start with an overview"  
Link URL for "Become competent"  
Link URL for "Stay current"  
Link URL for "Expand your skills"  
Description for "Join the SAP Learning Room" SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.
Description for "Start with an overview" Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic.
Description for "Become competent" The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified.
Description for "Stay current" Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.
Description for "Expand your skills" For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas.
Language en-US

Learning Journey Master

Entry Value
Is this a master Learning Journey?

yes

Master title SAP Cloud for Customer Extensions on SAP Cloud Platform
Master description Learn about SAP Cloud for Customer Extensions on SAP Cloud Platform and/or how to administrate and operate.
Link to LJ for Sales
Link to LJ for Presales
Link to LJ for CEE
Link to LJ for Solution Consultant
Link to LJ for Marketing Consultant
Link to LJ for Support Consultant
Link to LJ for TechEd Visitor
Link to LJ for Consultant
Link to LJ for Developer
Link to LJ for Architect
Link to LJ for Administrator
Link to LJ for Business User
Link to LJ for Data Analyst
Product

SAP Cloud Platform SAP Hybris Cloud for Customer

featured content
  • Customer Experience
  • Digital Platform
primary solution
  • CRM & Customer Experience
secondary solutions
  • Digital Platform
level 2 solution for ERP and Digital Core
level 2 solution for Digital Supply Chain
level 2 solution for Network & Spend Management
level 2 solution for HR & People Engagement
level 2 solution for Digital Platform
  • SAP Cloud Platform
level 2 solution for CRM & Customer Experience
  • Integration and Extension
level 2 solution for Industry Applications
level 2 solution for Analytics
level 2 solution for Intelligent Technologies

Learning Journey structure

   

Scenario ID

Scenario Title

Sub-Topic ID

Sub-Topic Title

Tile ID

Tile Title

Tile Type Parent Code
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

1

Join the SAP Learning Room            
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview            
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites        
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2066 Getting Started with Cloud for Customer

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2067 SAP Cloud Platform Basics Learning Journey

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2068 Extensibility: SAP Hybris C4C & Marketing

openSAP

HYB1
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2103 Hands-On Experience: SAP Hybris Cloud for Sales

openSAP

HYB1
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2104 Hands-On Experience: SAP Hybris Cloud for Service

openSAP

HYB1
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2106 Extending SAP LoB Products with SAP Cloud Platform

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2107 End-to-End Extensibility of SAP Hybris Cloud for Customer

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 2127 Integration Guide for SAP Cloud Platform

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

2

Start with an overview 1 Prerequisites 13250 Kyma – A Flexible Way to Connect and Extend Applications

openSAP

KYMA1
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent            
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2108 Exploring REST/OData APIs

openSAP

HANACLOUD3-1
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2109 OData API Test System

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2110 SAP Cloud For Customer Extension Products on SAP App Center

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2111 SAP Cloud for Customer APIs on SAP API Business Hub

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2112 SAP Hybris Cloud for Customer OData API

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2114 API Endpoint URLs for Accessing OData API's for Each of the Cloud for Customer Data Centers

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

3

Become competent     2115 How to Configure a Cloud for Customer Extension Application the Easy Way

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current            
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2116 SAP Cloud Platform Regions and Service Portfolio

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2129 SAP Cloud Platform Service Availability

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2130 SAP Cloud Platform Extensibility Roadmap

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2117 SAP Cloud for Customer Community Page for Product Updates

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2131 SAP Cloud Platform Newsletter

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

4

Stay current     2118 Latest & Upcoming Release Notes

Other

 
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

5

Expand your skills            
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

5

Expand your skills     2128 Releasing Cloud Extensions to Customers

openSAP

HANACLOUD3-1

Tile details

ID Title Parent code Short description Footnote Tile Type Learning room URL Learning room duration Learning room planned Learning room link text openSAP URL openSAP duration openSAP planned openSAP link text SAP live access URL SAP live access duration SAP live access planned SAP live access short description SAP live access link text e-book URL e-book duration e-book planned e-book short description e-book link text Classroom URL Classroom duration Classroom planned Classromm short description Classroom link text e-learning URL e-learning duration e-learning planned e-learning short description e-learning link text certification URL certification duration certification planned certification secondary text certification link text certification badge other URL 1 other duration 1 other planned 1 other short description 1 other link text 1 other link type 1 other URL 2 other duration 2 other short description 2 other link text 2 other link type 2 other URL 3 other duration 3 other short description 3 other link text 3 other link type 3 other URL 4 other duration 4 other short description 4 other link text 4 other link type 4 note secondary text academy URL academy duration academy planned academy link text assessment URL assessment duration assessment planned assessment short description assessment link text Hands-on Learning URL Hands-on Learning duration Hands-on Learning planned Hands-on Learning short description Hands-on Learning link text LJ URL 1 LJ short description 1 LJ URL 2 LJ short description 2 LJ URL 3 LJ short description 3 tile topic ID last updated
2066Getting Started with Cloud for Customer Go through week 3, units 1 and 6 of this course to learn about getting started with Hybris Cloud for Customer Sales and Service, respectively.

Other

                                  

https://open.sap.com/courses/hyb1/items/5hJAqdoWSjVh2XaInGBN3L

14 min  openSAP Course: Week 3, Unit1Video

https://open.sap.com/courses/hyb1/items/1QqMmKXy7xdRAnnVhl4xoz

15 min openSAP Course: Week 3, Unit 6Video

  Varied format 

  Varied format                      

loio1979e01f7a2d481895df715639431e21

2016-12
2067SAP Cloud Platform Basics Learning Journey  

Other

                                  

https://help.sap.com/doc/0c3db190da2c4866a1f2906763d4f59a/Cloud/en-US/ec5aa55abb8c4970bc3b07efe2253cfb.html

  Go through the SAP Cloud Platform Basics Learning Journey to understand the platform capabilities and its services.Learning JourneyOthers

  Varied format 

  Varied format 

  Varied format                      

loio96cd7e304a2f4201943a6d28f87dfa55

2016-12
2068 Extensibility: SAP Hybris C4C & Marketing HYB1  

openSAP

       

https://open.sap.com/courses/hyb1/items/7sApu6AeZR92uS587GhoJ8

35 m  

openSAP

                                    Go through week 4, unit 5: Extensibility: SAP Hybris C4C and Marketing.                                                                                                  

loio38264e32d7c341d5a8819e1dcf596675

2019-06
2103 Hands-On Experience: SAP Hybris Cloud for Sales HYB1  

openSAP

       

https://open.sap.com/courses/hyb1/items/2oqjhV3m3UkJYjs60sBLwg

10 m  

openSAP

                                    Go through week 3, unit 5 of this course to learn more about the hands-on experience of SAP Hybris Cloud for Sales.                                                                                                  

loio25275fd311cc43e0a84eb66298a4b926

2019-06
2104 Hands-On Experience: SAP Hybris Cloud for Service HYB1  

openSAP

       

https://open.sap.com/courses/hyb1/items/1H88en7ArG7f2uB3lc35ss

20 m  

openSAP

                                    Go through week 3, unit 10 of this course to learn more about the hands-on experience of SAP Hybris Cloud for Service.                                                                                                  

loio675b974cc93f469c9805c725a7e549f9

2019-06
2106Extending SAP LoB Products with SAP Cloud Platform  

Other

                                  

https://help.sap.com/viewer/65de2977205c403bbc107264b8eccf4b/Cloud/en-US/08b1effc53634890a525f945017e2edc.html

  Go through the Extending SAP Cloud Solutions documentation to understand the extending model.SAP HelpOthers

  Varied format 

  Varied format 

  Varied format                      

loiodebdfa8ff01046d68cf33509edd98791

2016-12
2107End-to-End Extensibility of SAP Hybris Cloud for Customer  

Other

                                  

https://events.sap.com/teched/en/session/33599

1h Go through this video to understand the end-to-end extensibility concept of SAP Hybris C4C.VideoVideo

  Varied format 

  Varied format 

  Varied format                      

loioab021dfee75b4d1b830c0793c33c3172

2016-12
2127Integration Guide for SAP Cloud Platform  

Other

                                  

https://help.sap.com/viewer/462e41a242984577acc28eae130855ad/Cloud/en-US

  Go through this guide to learn about the integration fundamentals of the C4C system with SAP Cloud Platform.SAP HelpOthers

  Varied format 

  Varied format 

  Varied format                      

loio5590abe7d51c4eb584873aa08f5a9e99

2016-12
13250 Kyma – A Flexible Way to Connect and Extend Applications KYMA1 Learn about Kyma, an open-source project designed natively on Kubernetes, and how to extend existing applications with Kyma, bringing speed and agility to your development and accelerating innovation.

openSAP

       

https://open.sap.com/courses/kyma1

3 h  

openSAP

                                                                                                                                       

loio22951f857a764356b80eaa6a3dca51b1

2019-05
2108 Exploring REST/OData APIs HANACLOUD3-1  

openSAP

       

https://open.sap.com/courses/hanacloud3-1/items/6WZlGblho1yyuBLyFIZBMp

25 min  

openSAP

                                    Learn more about REST/OData APIs.                                                                                                  

loio5e72967c225247198d58bb6904a1ff23

2019-06
2109OData API Test System  

Other

                                  

https://developers.sap.com/topics/api.html

  Use C4C OData API test system to create sample extension apps on SAP Cloud Platform trial account.WebsiteOthers

  Varied format 

  Varied format 

  Varied format                      

loiod8a606bacd5a4476bd5e274280c55191

2016-12
2110SAP Cloud For Customer Extension Products on SAP App Center  

Other

                                  

https://api.sap.com/shell/discover/contentpackage/C4C

  Use the SAP App Center to discover, try, and buy extension solutions for SAP Hybris C4C offered by SAP Partners.WebsiteOthers

  Varied format 

  Varied format 

  Varied format                      

loioabeb24e6651d4602becb8cfb6cf5e1ed

2016-12
2111SAP Cloud for Customer APIs on SAP API Business Hub Explore all the Odata API's exposed by Cloud for Customer Solution.

Other

                                  

https://help.sap.com/viewer/26fdb8fadd5b4becb5c858d92146d0e0/1711/en-US

   SAP HelpOthers

https://api.sap.com/shell/discover/contentpackage/C4C

  SAP API Business HubOthers

  Varied format 

  Varied format                      

loio03b7260a1c784bd4857d3998480cbb96

2016-12
2112SAP Hybris Cloud for Customer OData API Go through the documentation of SAP Odata API for Cloud for Customer.

Other

                                  

https://help.sap.com/viewer/26fdb8fadd5b4becb5c858d92146d0e0/1711/en-US

   SAP HelpOthers

https://github.com/SAP/C4CODATAAPIDEVGUIDE

  GitHub 

  Varied format 

  Varied format                      

loioa50e1b61fa2b4322a06124b53a4b7b22

2016-12
2114API Endpoint URLs for Accessing OData API's for Each of the Cloud for Customer Data Centers  

Other

                                  

https://github.com/SAP/C4CODATAAPIDEVGUIDE

  OData end point URL for Cloud for Customer data centers.GitHubOthers

  Varied format 

  Varied format 

  Varied format                      

loiof8ef96848fb445b79e62197aa1cfddc3

2016-12
2115How to Configure a Cloud for Customer Extension Application the Easy Way  

Other

                                  

https://blogs.sap.com/2017/11/14/configuring-oauth-2.0-between-sap-hybris-cloud-for-customer-and-sap-cloud-platform/

  Learn how to configure Cloud for Customer extension apps.BlogBlog

  Varied format 

  Varied format 

  Varied format                      

loio345a954d8bd442a9bb7e3af2ccdda9b8

2016-12
2116SAP Cloud Platform Regions and Service Portfolio  

Other

                                  

https://help.sap.com/doc/aa1ccd10da6c4337aa737df2ead1855b/Cloud/en-US/3b642f68227b4b1398d2ce1a5351389a.html

  SAP Cloud Platform regions and service portfolio.SAP HelpOthers

    

  Varied format 

  Varied format                      

loio232951b6c988414181bc8dfdf263a470

2016-12
2129SAP Cloud Platform Service Availability  

Other

                                  

https://sapcp.statuspage.io/

  This site provides an overview of the current service availability of the SAP Cloud Platform.WebsiteOthers

  Varied format 

  Varied format 

  Varied format                      

loioc2c60e06d52943ac9ff4ab18c70f884c

2016-12
2130SAP Cloud Platform Extensibility Roadmap  

Other

                                  

https://dam.sap.com/a/UUPynR

  Stay up to date with latest invocations.WebsiteOthers

  Varied format 

  Varied format 

  Varied format                      

loio1d50f436f1474ca281985da77bc60bb5

2016-12
2117SAP Cloud for Customer Community Page for Product Updates  

Other

                                  

https://www.sap.com/community/topic/hybris-cloud-for-customer.html

  Cloud for Customer - Stay up to date with the latest release updates.WebsiteOthers

  Varied format 

  Varied format 

  Varied format                      

loio8448aae4cb2a433cbc3a718ff9da1830

2016-12
2131 SAP Cloud Platform Newsletter    

Other

                                                                   

https://www.sap.com/cmp/nl/sap-cp-newsletter/index.html

    Subscribe to the SAP Cloud Platform newsletter for news around the platform, such as customer and partner stories, upcoming events, best practices, links to interesting blog posts, and new functionality. Website Others

    Varied format  

    Varied format  

    Varied format                                            

loio2286b6762fd643039484bf7f649b1d9a

2018-12
2118Latest & Upcoming Release Notes  

Other

                                  

https://help.sap.com/viewer/cafc710a2446438abafad188be02bb59/Cloud/en-US/d51c12839e4549d19e53e01bc6972526.html

  SAP Cloud Platform - Stay up to date with latest release updates.SAP HelpOthers

  Varied format 

  Varied format 

  Varied format                      

loio2eca6b0a6e6c4707ae3aff1747061ef5

2016-12
2128 Releasing Cloud Extensions to Customers HANACLOUD3-1  

openSAP

       

https://open.sap.com/courses/hanacloud3-1/items/74zYa6HgrNSRFq50KGBSZa

25 m  

openSAP

                                    Go through week 2, unit 5 of this course to understand the release process of cloud extensions to customers.                                                                                                  

loio71874cbb264041c1863ee1462531dfeb

2019-05
ID title master master title master description role product featured content solution level 1 solution level 2 available on Help Portal available on Learning Hub
254 SAP Cloud for Customer Extensions on SAP Cloud Platform

yes

SAP Cloud for Customer Extensions on SAP Cloud Platform Learn about SAP Cloud for Customer Extensions on SAP Cloud Platform and/or how to administrate and operate.

SAP Cloud Platform SAP Hybris Cloud for Customer

  • Customer Experience
  • Digital Platform
  • CRM & Customer Experience
  • Digital Platform
  • SAP Cloud Platform
  • Integration and Extension
yes yes

Help_Portal

full

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The Sales Executive is responsible for leading the sales engagement, growing overall software license and service revenue, and for identifying and qualifying opportunities within their assigned territory in order to maintain a healthy opportunity pipeline. Upon completion of learning journeys, the learner will be able to explain core components and key capabilities of the respective SAP solution.

The Presales Consultant engages with prospects to discover their business issues, pain points and business outcomes to effectively deliver and maintain standard product demonstrations to close new business. The Presales Consultant is also responsible for providing presales support for SAP Products and their partner offerings. Upon completion of learning journeys, the learner will be able to explain detailed technical specifications and help the customer choose the correct solution for their business.

The Customer Engagement Executive (CEE) is an account management role focused on driving solution adoption, fostering customer satisfaction, safeguarding renewals and securing references. This role ensures our SAP partners have the skills to manage the full cloud customer lifecycle and to maximize adoption and renewals to enhance profitability. Upon completion of learning journeys, the learner will be equipped with the soft skills and expertise for the respective SAP Solution.

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