Experience Management (XM)
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 1719 |
| Title | Experience Management (XM) |
| Short description | An introduction to experience management (XM), what it is and why and how to use it. |
| Video-Link for Learning Journey | |
| Status |
published |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Expand your skills" | |
| Description for "Join the SAP Learning Room" |
SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" |
Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic. |
| Description for "Become competent" |
The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified. |
| Description for "Stay current" |
Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Expand your skills" |
For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas. |
| Language |
en-US |
| Edition |
|
Main Learning Journey data
| Entry | Value |
|---|---|
| Is this a main Learning Journey? |
no |
| Main title | |
| Main description | |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product | |
| primary solution | |
| secondary solutions | |
| level 2 solution for ERP and Finance | |
| level 2 solution for Supply Chain Management | |
| level 2 solution for Network & Spend Management | |
| level 2 solution for HR & People Engagement | |
| level 2 solution for CRM & Customer Experience | |
| level 2 solution for Industry Applications | |
| level 2 solution for Business Technology Platform | |
| level 2 solution for Intelligent Enterprise |
Learning Journey structure
| LJ ID | LJ title | Scenario ID | Scenario Title | Sub-Topic ID | Sub-Topic Title | Tile ID | Tile Title | Tile Type | Parent Code | Tile LOIO | Build | LJ LOIO | Row Counter |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1719 | Experience Management (XM) |
1 | Join the SAP Learning Room | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||||
| 1719 | Experience Management (XM) |
2 | Start with an overview | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18950 | Welcome to the Experience Economy |
Other | loio88c43d5fd3d84c728b867528a38b442e | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 19012 | Experience Revolution Podcast Series |
Other | loio39923ea9a9374c3a9f45c278d2169f4e | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18692 | The Power of Experience Management |
openSAP | XM1 | loio390c6ac71ae741f5961716fa5852bdc8 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | |
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18974 | Qualtrics Basecamp for Experience Management Foundations: Essentials for Operationalizing XM |
Other | loio326f7922aa1d4c1287a9f12e0ba3dba1 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18952 | The Global State of XM |
Other | loioa0089098aeb948708c004a7084009370 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18953 | The payoff of XM |
Other | loio0edea8e3c53a4a8fa027d2129d1b0fc7 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18954 | SAP XM |
Other | loiob21218d21cb84f878a28a8b6dc17e696 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 1 | XM | 18955 | X + O? The Product Lifecycle And The Customer Experience: Putting The āLā Back In PLM |
Other | loiod28b317dedc84a2f993b806453231c3d | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 2 | Customer XM | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 2 | Customer XM | 18956 | ROI of Customer Experience, 2019 |
Other | loioe3f6272fab53421bb24c65de2cd1453f | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 2 | Customer XM | 18957 | The CEO's Guide To CX: Six Practical Tips For Getting Started |
Other | loioc8a6d69f9d8248289d523117699e1fa5 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 2 | Customer XM | 18958 | Wait and See: Four Ways To Keep The Customer Experience Going When Uncertainty Looms |
Other | loio51abca632de54c68bdb950362344159d | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 2 | Customer XM | 18959 | Customer Loyalty Through The Lens Of CXM |
Other | loio9e75bbad4b8d42e6ba547dadf0cab460 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 3 | Employee XM | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||
| 1719 | Experience Management (XM) |
2 | Start with an overview | 3 | Employee XM | 18960 | Translating Brand Promises into Employee Behaviors |
Other | loioe8064d34352544b7858a624b5dc10b88 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||
| 1719 | Experience Management (XM) |
3 | Become competent | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||||
| 1719 | Experience Management (XM) |
4 | Stay current | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||||
| 1719 | Experience Management (XM) |
5 | Expand your skills | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||||||
| 1719 | Experience Management (XM) |
5 | Expand your skills | 18992 | Related Learning Journey : Qualtrics for Experience Management (XM) |
Related Learning Journeys | loio9dcba3862e19403cb732f11fbad139fb | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||
| 1719 | Experience Management (XM) |
5 | Expand your skills | 18964 | Related Learning Journey : SAP Customer Experience and Qualtrics |
Related Learning Journeys | loio3acec7d3e1d24c419f6e0264e0b82cae | SHIP | loiocb008d17ec8840fcb16184c773e0eeae | ||||
| 1719 | Experience Management (XM) |
5 | Expand your skills | 18991 | Related Learning Journey : SAP EX with Qualtrics integration scenarios for XM |
Related Learning Journeys | loiob794d8b77cf049ac924c7f4cf2356866 | SHIP | loiocb008d17ec8840fcb16184c773e0eeae |