Experience Management (XM)
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 1717 |
| Title | Experience Management (XM) |
| Short description | An introduction to experience management (XM), what it is and why and how to use it. |
| Video-Link for Learning Journey | |
| Status |
published |
| Visible on Help Portal | yes |
| Visible on Learning Hub | yes |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Expand your skills" | |
| Description for "Join the SAP Learning Room" |
SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" |
Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic. |
| Description for "Become competent" | The content you will find here provides you with in-depth knowledge of the topic. |
| Description for "Stay current" |
Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Expand your skills" |
For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas. |
| Language |
en-US |
| Edition |
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Learning Journey Master
| Entry | Value |
|---|---|
| Is this a master Learning Journey? |
yes |
| Master title | Experience Management (XM) |
| Master description | An introduction to experience management (XM), what it is and why and how to use it. |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product | |
| primary solution |
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| secondary solutions |
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| level 2 solution for ERP and Digital Core |
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| level 2 solution for Digital Supply Chain |
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| level 2 solution for Network & Spend Management |
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| level 2 solution for HR & People Engagement |
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| level 2 solution for Databases & Data Management |
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| level 2 solution for CRM & Customer Experience |
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| level 2 solution for Industry Applications |
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| level 2 solution for Analytics |
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| level 2 solution for Application Development & Integration |
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| level 2 solution for ISV Partners (Build) |
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| level 2 solution for Intelligent Enterprise |
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Learning Journey structure
|
Scenario ID |
Scenario Title |
Sub-Topic ID |
Sub-Topic Title |
Tile ID |
Tile Title |
||||
|---|---|---|---|---|---|---|---|---|---|
| 1717 | Experience Management (XM) |
1 |
Join the SAP Learning Room | ||||||
| 1717 | Experience Management (XM) |
1 |
Join the SAP Learning Room | 18949 | XM with Qualtrics and with SAP integration scenarios for XM |
SAP Learning Room |
LR_QUALTRICS | ||
| 1717 | Experience Management (XM) |
2 |
Start with an overview | ||||||
| 1717 | Experience Management (XM) |
1 |
Join the SAP Learning Room | 1 | XM | ||||
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18950 | Welcome to the Experience Economy |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 19012 | Experience Revolution Podcast Series |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18692 | The Power of Experience Management |
openSAP |
XM1 |
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18974 | Qualtrics Basecamp for Experience Management Foundations: Essentials for Operationalizing XM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18952 | The Global State of XM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18953 | The payoff of XM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18954 | SAP XM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 1 | XM | 18955 | X + O? The Product Lifecycle And The Customer Experience: Putting The “L” Back In PLM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 2 | Customer XM | ||||
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 2 | Customer XM | 18956 | ROI of Customer Experience, 2019 |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 2 | Customer XM | 18957 | The CEO's Guide To CX: Six Practical Tips For Getting Started |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 2 | Customer XM | 18958 | Wait and See: Four Ways To Keep The Customer Experience Going When Uncertainty Looms |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 2 | Customer XM | 18959 | Customer Loyalty Through The Lens Of CXM |
Other |
|
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 3 | Employee XM | ||||
| 1717 | Experience Management (XM) |
2 |
Start with an overview | 3 | Employee XM | 18960 | Translating Brand Promises into Employee Behaviors |
Other |
|
| 1717 | Experience Management (XM) |
3 |
Become competent | ||||||
| 1717 | Experience Management (XM) |
3 |
Become competent | 18961 | Operationalizing XM |
Other |
|||
| 1717 | Experience Management (XM) |
4 |
Stay current | ||||||
| 1717 | Experience Management (XM) |
4 |
Stay current | 18962 | Qualtrics Community |
Other |
|||
| 1717 | Experience Management (XM) |
4 |
Stay current | 18963 | Qualtrics XM Institute |
Other |
|||
| 1717 | Experience Management (XM) |
5 |
Expand your skills | ||||||
| 1717 | Experience Management (XM) |
5 |
Expand your skills | 18992 | Related Learning Journey : Qualtrics for Experience Management (XM) |
Related Learning Journeys |
|||
| 1717 | Experience Management (XM) |
5 |
Expand your skills | 18964 | Related Learning Journey : SAP Customer Experience and Qualtrics |
Related Learning Journeys |
|||
| 1717 | Experience Management (XM) |
5 |
Expand your skills | 18991 | Related Learning Journey : SAP EX with Qualtrics integration scenarios for XM |
Related Learning Journeys |