Learning Journey 2.0

SAP Service Cloud

General data for Learning Journey

Entry Value
ID 282
Title SAP Service Cloud
Short description Learn how to configure and implement SAP Service Cloud.
Video-Link for Learning Journey  
Status

published

Visible on Help Portal yes
Visible on Learning Hub yes
Link URL for "Start with an overview" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f11%5fEN%5fCol03%26fromSF%3dY&company=lea
Link URL for "Become competent" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f21%5fEN%5fCol03%26fromSF%3dY&company=lea
Link URL for "Stay current" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f31%5fEN%5fCol03%26fromSF%3dY&company=lea
Link URL for "Expand your skills"  
Description for "Join the SAP Learning Room"

SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.

Description for "Start with an overview"

Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic.

Description for "Become competent"

The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified.

Description for "Stay current"

Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.

Description for "Expand your skills"

For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas.

Language en-US

Learning Journey Master

Entry Value
Is this a master Learning Journey?

yes

Master title SAP Service Cloud
Master description Learn how to configure and implement SAP Service Cloud.
Link to LJ for Sales
Link to LJ for Presales
Link to LJ for CEE
Link to LJ for Solution Consultant
Link to LJ for Marketing Consultant
Link to LJ for Support Consultant
Link to LJ for Consultant
Link to LJ for Developer
Link to LJ for Architect
Link to LJ for Administrator
Link to LJ for Business User
Link to LJ for Data Analyst
Product

SAP HYBRIS SERVICE FACTORY

featured content
  • Customer Experience
primary solution
  • CRM & Customer Experience
secondary solutions
level 2 solution for ERP and Digital Core
level 2 solution for Digital Supply Chain
level 2 solution for Network & Spend Management
level 2 solution for HR & People Engagement
level 2 solution for Databases & Data Management
level 2 solution for CRM & Customer Experience
  • Service
level 2 solution for Industry Applications
level 2 solution for Analytics
level 2 solution for Application Development & Integration
level 2 solution for ISV Partners (Build)
level 2 solution for Intelligent Enterprise: E2E Processes

Learning Journey structure

   

Scenario ID

Scenario Title

Sub-Topic ID

Sub-Topic Title

Tile ID

Tile Title

Tile Type Parent Code
282 SAP Service Cloud

1

Join the SAP Learning Room            
282 SAP Service Cloud

1

Join the SAP Learning Room     2811 Customer Experience Learning Room

SAP Learning Room

LR_CEC
282 SAP Service Cloud

2

Start with an overview            
282 SAP Service Cloud

2

Start with an overview     184 SAP C/4HANA Business Processes: Lead-to-Cash

openSAP

CX1
282 SAP Service Cloud

2

Start with an overview     197 Experience SAP Cloud for Customer

openSAP

C4C1
282 SAP Service Cloud

2

Start with an overview     1587 SAP Service Cloud: Foundation Course for Application Consultants

Stay Current

EKT_C4C1702SERVICE
282 SAP Service Cloud

2

Start with an overview     10681 SAP Service Cloud Quick Guide

Other

 
282 SAP Service Cloud

3

Become competent            
282 SAP Service Cloud

3

Become competent     16642 SAP Service Cloud

Course

C4H510 (former C4C14)
282 SAP Service Cloud

3

Become competent     1186 SAP Cloud for Customer Administration

Course

C4H440
282 SAP Service Cloud

3

Become competent     375 SAP Certified Application Associate

Certification

C_C4C14
282 SAP Service Cloud

4

Stay current            
282 SAP Service Cloud

4

Stay current     13317 What’s New for SAP Service Cloud

Other

 
282 SAP Service Cloud

5

Expand your skills            
282 SAP Service Cloud

5

Expand your skills     13322 SAP Service Cloud - Service Contracts

Course

C4H512
282 SAP Service Cloud

5

Expand your skills     3392 SAP Cloud for Customer Utilities

Stay Current

EKT_C4CUTILI
282 SAP Service Cloud

5

Expand your skills     10683 SAP Service Cloud Features and Configuration

Other

 
ID title description master master title master description role product featured content solution level 1 solution level 2 language status available on Help Portal available on Learning Hub creation date

Link URL for "Start with an overview"

Link URL for "Become competent"

Link URL for "Stay current"

Link URL for "Expand your skills"

LJ LOIO

LJ Origin LJ Groups number of tiles
282 SAP Service Cloud Learn how to configure and implement SAP Service Cloud.

yes

SAP Service Cloud Learn how to configure and implement SAP Service Cloud.

SAP HYBRIS SERVICE FACTORY

  • Customer Experience
  • CRM & Customer Experience
  • Service
en-US

published

yes yes 2018-03 https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f11%5fEN%5fCol03%26fromSF%3dY&company=lea https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f21%5fEN%5fCol03%26fromSF%3dY&company=lea https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f282%5fHY%5f31%5fEN%5fCol03%26fromSF%3dY&company=lea   loio2354951061804b88ac70acf321a5d55c KTE    

Help_Portal

full

Learning Journeys

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