SAP Service Cloud
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 282 |
| Title | SAP Service Cloud |
| Short description | Learn how to configure and implement SAP Service Cloud. |
| Video-Link for Learning Journey | |
| Status |
published |
| Visible on Help Portal | yes |
| Visible on Learning Hub | yes |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Expand your skills" | |
| Description for "Join the SAP Learning Room" | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic. |
| Description for "Become competent" | The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified. |
| Description for "Stay current" | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Expand your skills" | For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas. |
| Language | en-US |
Learning Journey Master
| Entry | Value |
|---|---|
| Is this a master Learning Journey? |
yes |
| Master title | SAP Service Cloud |
| Master description | Learn how to configure and implement SAP Service Cloud. |
| Link to LJ for Sales | |
| Link to LJ for Presales | |
| Link to LJ for CEE | |
| Link to LJ for Solution Consultant | |
| Link to LJ for Marketing Consultant | |
| Link to LJ for Support Consultant | |
| Link to LJ for TechEd Visitor | |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product |
SAP HYBRIS SERVICE FACTORY |
| featured content |
|
| primary solution |
|
| secondary solutions |
|
| level 2 solution for ERP and Digital Core |
|
| level 2 solution for Digital Supply Chain |
|
| level 2 solution for Network & Spend Management |
|
| level 2 solution for HR & People Engagement |
|
| level 2 solution for Digital Platform |
|
| level 2 solution for CRM & Customer Experience |
|
| level 2 solution for Industry Applications |
|
| level 2 solution for Analytics |
|
| level 2 solution for Intelligent Technologies |
|
| level 2 solution for ISV Partners (Build) |
Learning Journey structure
Scenario ID |
Scenario Title |
Sub-Topic ID |
Sub-Topic Title |
Tile ID |
Tile Title |
Tile Type | Parent Code | ||
|---|---|---|---|---|---|---|---|---|---|
| 282 | SAP Service Cloud |
1 |
Join the SAP Learning Room | ||||||
| 282 | SAP Service Cloud |
1 |
Join the SAP Learning Room | 2811 | Customer Experience Learning Room |
SAP Learning Room |
LR_CEC | ||
| 282 | SAP Service Cloud |
2 |
Start with an overview | ||||||
| 282 | SAP Service Cloud |
2 |
Start with an overview | 184 | SAP C/4HANA Business Processes: Lead-to-Cash |
openSAP |
CX1 | ||
| 282 | SAP Service Cloud |
2 |
Start with an overview | 197 | Experience SAP Cloud for Customer |
openSAP |
C4C1 | ||
| 282 | SAP Service Cloud |
2 |
Start with an overview | 1587 | SAP Service Cloud: Foundation Course for Application Consultants |
Stay Current |
EKT_C4C1702SERVICE | ||
| 282 | SAP Service Cloud |
2 |
Start with an overview | 10680 | SAP Sales Cloud Quick Guide |
Other |
|||
| 282 | SAP Service Cloud |
2 |
Start with an overview | 10681 | SAP Service Cloud Quick Guide |
Other |
|||
| 282 | SAP Service Cloud |
3 |
Become competent | ||||||
| 282 | SAP Service Cloud |
3 |
Become competent | 200 | SAP Service Cloud |
Course |
C4C14 | ||
| 282 | SAP Service Cloud |
3 |
Become competent | 1186 | SAP Cloud for Customer Administration |
Course |
C4C10 | ||
| 282 | SAP Service Cloud |
3 |
Become competent | 375 | SAP Certified Application Associate |
Certification |
C_C4C14 | ||
| 282 | SAP Service Cloud |
4 |
Stay current | ||||||
| 282 | SAP Service Cloud |
4 |
Stay current | 13317 | What’s New for SAP Service Cloud |
Other |
|||
| 282 | SAP Service Cloud |
5 |
Expand your skills | ||||||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 13322 | SAP Service Cloud - Service Contracts |
Course |
C4H512 | ||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 3392 | SAP Cloud for Customer Utilities |
Stay Current |
EKT_C4CUTILI | ||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 1529 | SAP Activate Methodology: Cloud Implementation |
Course |
ACT2CL | ||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 1786 | SAP Activate Methodology for C4C |
Stay Current |
EKT_LAUVACT | ||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 3327 | SAP Cloud for Customer Analytics - Stay Current |
Stay Current |
EKT_C4CANACONS | ||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 10682 | SAP Sales Cloud Features and Configuration |
Other |
|||
| 282 | SAP Service Cloud |
5 |
Expand your skills | 10683 | SAP Service Cloud Features and Configuration |
Other |
| ID | title | description | master | master title | master description | role | product | featured content | solution level 1 | solution level 2 | language | status | available on Help Portal | available on Learning Hub | creation date | Link URL for "Start with an overview" | Link URL for "Become competent" | Link URL for "Stay current" | Link URL for "Expand your skills" | LJ LOIO | number of tiles |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 282 | SAP Service Cloud | Learn how to configure and implement SAP Service Cloud. |
yes | SAP Service Cloud | Learn how to configure and implement SAP Service Cloud. | SAP HYBRIS SERVICE FACTORY |
|
|
| en-US |
published | yes | yes | 2018-03 | loio2354951061804b88ac70acf321a5d55c |
Help_Portal
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Learning Journeys
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