Learning Journey 2.0

SAP Cloud for Customer - Integration

General data for Learning Journey

Entry Value
ID 283
Title SAP Cloud for Customer - Integration
Short description Learn how to integrate SAP Cloud for Customer with various other SAP solutions.
Video-Link for Learning Journey  
Status

published

Visible on Help Portal yes
Visible on Learning Hub yes
Link URL for "Start with an overview" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f283%5fHY%5f11%5fEN%5fCol03%26fromSF%3dY&company=learninghub
Link URL for "Become competent" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f283%5fHY%5f21%5fEN%5fCol03%26fromSF%3dY&company=learninghub
Link URL for "Stay current" https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fsaplearninghub%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dPROGRAM%5fDETAILS%26programID%3dLJ%5f283%5fHY%5f31%5fEN%5fCol03%26fromSF%3dY&company=learninghub
Link URL for "Expand your skills"  
Description for "Join the SAP Learning Room" SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.
Description for "Start with an overview" Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic.
Description for "Become competent" The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified.
Description for "Stay current" Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.
Description for "Expand your skills" For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas.
Language en-US

Learning Journey Master

Entry Value
Is this a master Learning Journey?

no

Master title
Master description  
Link to LJ for Sales  
Link to LJ for Presales  
Link to LJ for CEE  
Link to LJ for Solution Consultant  
Link to LJ for Marketing Consultant  
Link to LJ for Support Consultant  
Link to LJ for TechEd Visitor  
Link to LJ for Consultant
Link to LJ for Developer  
Link to LJ for Architect
Link to LJ for Administrator  
Link to LJ for Business User  
Link to LJ for Data Analyst  
Product

SAP Hybris Cloud for Customer

featured content
  • Customer Experience
primary solution
  • CRM & Customer Experience
secondary solutions
level 2 solution for ERP and Digital Core
level 2 solution for Digital Supply Chain
level 2 solution for Network & Spend Management
level 2 solution for HR & People Engagement
level 2 solution for Digital Platform
level 2 solution for CRM & Customer Experience
  • Sales
level 2 solution for Industry Applications
level 2 solution for Analytics
level 2 solution for Intelligent Technologies

Learning Journey structure

   

Scenario ID

Scenario Title

Sub-Topic ID

Sub-Topic Title

Tile ID

Tile Title

Tile Type Parent Code
283 SAP Cloud for Customer - Integration

1

Join the SAP Learning Room            
283 SAP Cloud for Customer - Integration

1

Join the SAP Learning Room     2811 Customer Experience Learning Room

SAP Learning Room

LR_CEC_EN
283 SAP Cloud for Customer - Integration

2

Start with an overview            
283 SAP Cloud for Customer - Integration

2

Start with an overview     197 Experience SAP Cloud for Customer

openSAP

C4C1
283 SAP Cloud for Customer - Integration

2

Start with an overview     2586 SAP Cloud for Customer Integration: Foundation Course for Technical Consultants

Stay Current

EKT_C4C1702CUSTINT
283 SAP Cloud for Customer - Integration

3

Become competent            
283 SAP Cloud for Customer - Integration

3

Become competent     202 SAP Cloud for Customer Intg. w/ On-Premise SAP Solution

Course

C4C50
283 SAP Cloud for Customer - Integration

3

Become competent     203 SAP Certified Integration Associate

Certification

C_C4C50
283 SAP Cloud for Customer - Integration

4

Stay current            
283 SAP Cloud for Customer - Integration

4

Stay current     2585 SAP Cloud for Customer – Stay Current

Stay Current

EKT_C4CCONS
283 SAP Cloud for Customer - Integration

5

Expand your skills            
283 SAP Cloud for Customer - Integration

5

Expand your skills     2046 SAP Solution Architect: Integration of SAP Commerce Cloud with SAP Service Cloud

Course

HY630
283 SAP Cloud for Customer - Integration

5

Expand your skills     1529 SAP Activate Methodology: Cloud Implementation

Course

ACT2CL
283 SAP Cloud for Customer - Integration

5

Expand your skills     1786 SAP Activate Methodology for C4C

Stay Current

EKT_LAUVACT
283 SAP Cloud for Customer - Integration

5

Expand your skills     184 Reimagine Customer Experience with SAP C/4HANA

openSAP

C4H1
283 SAP Cloud for Customer - Integration

5

Expand your skills     7171 Extending SAP Cloud for Customer with SAP Cloud Platform

openSAP

CP3C4C

Tile details

ID Title Parent code Short description Footnote Tile Type Learning room URL Learning room duration Learning room planned Learning room link text openSAP URL openSAP duration openSAP planned openSAP link text SAP live access URL SAP live access duration SAP live access planned SAP live access short description SAP live access link text e-book URL e-book duration e-book planned e-book short description e-book link text Classroom URL Classroom duration Classroom planned Classromm short description Classroom link text e-learning URL e-learning duration e-learning planned e-learning short description e-learning link text certification URL certification duration certification planned certification secondary text certification link text certification badge other URL 1 other duration 1 other planned 1 other short description 1 other link text 1 other link type 1 other URL 2 other duration 2 other short description 2 other link text 2 other link type 2 other URL 3 other duration 3 other short description 3 other link text 3 other link type 3 other URL 4 other duration 4 other short description 4 other link text 4 other link type 4 note secondary text academy URL academy duration academy planned academy link text assessment URL assessment duration assessment planned assessment short description assessment link text Hands-on Learning URL Hands-on Learning duration Hands-on Learning planned Hands-on Learning short description Hands-on Learning link text LJ URL 1 LJ short description 1 LJ URL 2 LJ short description 2 LJ URL 3 LJ short description 3 tile topic ID last updated
2811 Customer Experience Learning Room LR_CEC_EN  

SAP Learning Room

https://training.sap.com/learninghub

   

SAP Learning Room

                                                                                                                                               

loiod0b4371b81a84593ac5016b4fd506e1f

2018-09
197 Experience SAP Cloud for Customer C4C1  

openSAP

       

https://open.sap.com/courses/c4c1

18 h   openSAP                                                                                                                                         loio50301bf87a26101495b38edb5355c985 2018-08
2586 SAP Cloud for Customer Integration: Foundation Course for Technical Consultants EKT_C4C1702CUSTINT    

Stay Current

                                             

https://training.sap.com/learninghub

7.5 h    

eLearning

                                                                                               

loio3fe13e7752c8419187739677b2e3c88c

2018-08
202 SAP Cloud for Customer Intg. w/ On-Premise SAP Solution C4C50  

Course

               

      SAP Live Access

https://training.sap.com/learninghub

16 h     eBook

https://training.sap.com/course/C4C50

4 d     Classroom

https://training.sap.com/shop/learninghub

11.25 h     eLearning                                                                

      Assessment                       loio50305e197a261014a9fc96ff9a71ae60 2019-05
203 SAP Certified Integration Associate C_C4C50  

Not sure what to expect?Check out our sample questions!

Certification

                                                       

https://training.sap.com/certification/c_c4c50_1811

3 h   SAP Cloud for Customer Certification

yes

                                                                                    loio503069167a261014bf1e9df4080719a2 2019-04
2585 SAP Cloud for Customer – Stay Current EKT_C4CCONS    

Stay Current

                                             

https://training.sap.com/learninghub

5 h    

eLearning

                                                                                               

loio21854efa04c04ffa9c4518b0619b8e7b

2019-04
2046 SAP Solution Architect: Integration of SAP Commerce Cloud with SAP Service Cloud HY630  

Course

               

     

SAP Live Access

     

eBook

     

Classroom

https://training.sap.com/learninghub

     

eLearning

                                                               

     

Assessment

                     

loioca9e93b244f5487bb22d5babbfe1ece9

2019-02
1529 SAP Activate Methodology: Cloud Implementation ACT2CL  

Course

               

      SAP Live Access

https://training.sap.com/shop/learninghub

8 h     eBook

https://training.sap.com/course/ACT2CL

4 h     Classroom

https://training.sap.com/shop/learninghub

8 h     eLearning                                                                

      Assessment                       loio50245a6f7a2610149179c3c6375557b5 2018-11
1786 SAP Activate Methodology for C4C EKT_LAUVACT    

Stay Current

                                             

https://training.sap.com/shop/learninghub

      eLearning                                                                                                 loio502f8c457a26101486fba80dc56cd6f3 2016-12
184 Reimagine Customer Experience with SAP C/4HANA C4H1  

openSAP

       

https://open.sap.com/courses/c4h1

3 h   openSAP                                                                                                                                         loio502fce817a261014aaf6c3c12828f2fd 2019-03
7171 Extending SAP Cloud for Customer with SAP Cloud Platform CP3C4C  

openSAP

       

https://open.sap.com/courses/cp3c4c

4 weeks (4-6 hours per week)  

openSAP

                                                                                                                                       

loio4ada4eb8b6184b859deceb8bfce53075

2018-11
ID title master master title master description role product featured content solution level 1 solution level 2 available on Help Portal available on Learning Hub
283 SAP Cloud for Customer - Integration

no

 

SAP Hybris Cloud for Customer

  • Customer Experience
  • CRM & Customer Experience
  • Sales
yes yes

Help_Portal

full

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The Sales Executive is responsible for leading the sales engagement, growing overall software license and service revenue, and for identifying and qualifying opportunities within their assigned territory in order to maintain a healthy opportunity pipeline. Upon completion of learning journeys, the learner will be able to explain core components and key capabilities of the respective SAP solution.

The Presales Consultant engages with prospects to discover their business issues, pain points and business outcomes to effectively deliver and maintain standard product demonstrations to close new business. The Presales Consultant is also responsible for providing presales support for SAP Products and their partner offerings. Upon completion of learning journeys, the learner will be able to explain detailed technical specifications and help the customer choose the correct solution for their business.

The Customer Engagement Executive (CEE) is an account management role focused on driving solution adoption, fostering customer satisfaction, safeguarding renewals and securing references. This role ensures our SAP partners have the skills to manage the full cloud customer lifecycle and to maximize adoption and renewals to enhance profitability. Upon completion of learning journeys, the learner will be equipped with the soft skills and expertise for the respective SAP Solution.

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