My Inbox

With the transactional app My Inbox, you can make important decisions via mobile or desktop devices anywhere and anytime. Using this app, you can process your standard and custom workflow tasks based on the decision options defined in the back-end system.

All Items Inbox

With the My Inbox app, we deliver a pre-configured All Items tile in the SAP Fiori Launchpad, which enables you to easily process all your tasks.
Note You must add the All Items tile from the catalog to view this tile in the SAP Fiori Launchpad.

Scenario-Specific Inbox

The My Inbox application also offers you the possibility to define your own workflow scenarios and create scenario-specific tiles in the SAP Fiori Launchpad. For more information, see App Implementation: My Inbox.

Outbox

With the My Inbox application, you can configure the Outbox tile, which enables you view the completed and suspended tasks.

Note You must add the Outbox tile from the catalog to view this tile in the SAP Fiori Launchpad.
Key Features

  • You can process tasks from your SAP Business Workflow, SAP Business Process Management (BPM), and 3rd party providers.

  • You can define the decision options you want to display (for example, approve or reject).

  • You can perform the standard actions (for example, claim, release, or forward a request).

    These actions are available by default; no customizing is needed in the back-end system.

  • You can perform mass actions, that is, process several tasks of the same type at the same time.

  • You can view and add comments.

  • You can view custom attributes that provide additional information about the task instance.

  • You can view, upload, and delete attachments.

  • You can create and manage substitution rules to manage the tasks in your absence.

  • You can send emails or post tasks on a pre-configured JAM site.

  • You can view the business cards of the application users.

  • You can browse, sort, filter, and group tasks requiring action.

  • You can extend the standard application to cover additional UI or functionality needs.

  • You can easily process all your tasks with the pre-configured All Items tile.

  • You can configure an alternate view of My Inbox for expert users for All Items tile or scenario specific tile, where tasks can be viewed in tabular form .

  • You can view the support information of the application to resolve error conditions.

  • You can view the task history for Business Workflow tasks.

  • You can view the additional information provided in the object links for Business Workflow tasks.

  • You can view the completed tasks and suspended tasks from Outbox tile.

  • You can filter the tasks based on substitute users.

  • You can have custom attributes in the List View such as CustomTaskTitle, CustomNumberValue, CustomNumberUnitValue, and CustomObjectAttributeValue.

  • You can view custom SAP Fiori applications in the Detail view

Key Features Available on Mobile Devices

  • You can add the business card of a user as contacts on mobile devices.

  • You can add reminders to tasks in the application, which in turn reflects in your mobile device calendar.

System Landscape Requirements

In order to be able to run this app in SAP Fiori, cloud edition, your system landscape has to be prepared for and connected to SAP Fiori, cloud edition. For more information, see Introduction.

In addition, you have to ensure, that your back-end system contains the back-end components (such as the OData service) required for this app. In some cases, the back-end components are automatically contained in the back-end product. In other cases, you have to manually install the respective software component delivered with a UI add-on product:

Required Back-End Product (Product Version Stack)

n/a (n/a)

For more information, see the app implementation document of this app.

Component for Customer Incidents

CA-INB-FIO