Automatic Clarification Processing

Use

You can use this function to have the system clarify clarification cases automatically when transferring billing documents and during the invoicing process.

Prerequisites

  • The clarification case has been automated. Clarification cases that of categories 02 or 05 must be dealt with manually.

  • The clarification case is classified by a clarification reason other than Clarify Manually Only.

Features

Even if there is an unclarified clarification case, validation still takes place during the invoicing process . If the result of these checks is that clarification is not currently necessary, the system processes the clarification case. It sets its status to Completed and the processing status changes to Invoiced.

Caution Caution

Unclarified clarification cases with the status In Process and the processing status Source Document Returned to Worklist are an exception: the corresponding source document is not checked again during invoicing. It is excluded when the invoicing unit is created.

End of the caution.

Incomplete clarification cases in a billing document can be clarified automatically during billing document transfer if the billing document is reversed or adjusted. The clarification case is then assigned the status Completed and the processing status changes to Source Document Reversed.

There cannot be incomplete clarification cases for an invoiced billing document .