Archiving

Use

You can archive completed and paid warranty claims (that you only require for reporting and displaying history) in the background and thus reduce the load on the database. In this way you can improve performance when searching for and processing current claims.

SAP makes no particular recommendations as to when warranty claims should be archived since warranty claim processing can be used very flexibly and therefore the business requirements can be very different in this respect.

Integration

SAP Standard Archiving serves as the basis for archiving warranty claims.

You can find further information in the standard documentation under Introduction to Data Archiving (CA-ARC) .

Prerequisites

The warranty claims have been defined as relevant to archiving.

Note Note

You can only set the archiving indicator automatically in mass processing via action TAR1. You can remove it again via action TAR2. Neither of these actions can be seen in the action box, can therefore not be triggered manually. Warranty claims that have been defined for archiving cannot be changed. They can only be displayed.

End of the note.

Features

  • Transaction WTY_SARA is used to write archiving data. This transaction corresponds to the standard transaction SARA. The archiving object is WTY_CLAIM. There is only a limited technical display for reading the archiving data in this transaction. The application-specific transaction WTY_ARCHIV offers a better display of the archived warranty claims.

  • The system checks the following authorization objects: C_WTY_OBJ and C_WTY_STAT.

  • The following data is archived:

    Header/version/item data

    Long texts

    Recall objects

    Recall history

    Pricing data

    Messages

    Change documents

    Relationships to measurement documents

    Customer fields are automatically archived as well. The documents associated with the warranty claim (credit memo/debit memo, measurement documents, sales orders etc.) and warranty object master data (installation, equipment etc.) are not archived.

  • Each archiving run is logged by the system.

  • You can also execute archiving in test mode .

    Caution Caution

    Archived warranty claims cannot be reloaded/restored.

    End of the caution.

Activities

  • Choose transaction code WTY_SARA in order to archive warranty claims. Choose WTY_CLAIM Warranty Claims as object name in the initial screen. You can select according to claim number, claim type and plant.

  • Enter transaction code WTY_ARCHIV in order to display warranty claims. You can select according to claim number or object. If you select according to claim number, you can only display this one claim. If you select according to object, you can see all the claims for the object at the same time.

    In the upper part of the screen you only see the header data for the archived claims. In the middle of the screen you see the version data for the claims. It is best to sort the data according to claim number and claim version. In the lower part of the screen you see the item data for the claims. It is best to sort the data according to claim number, version and item.

    You can display the long texts for the header, version and item with . By choosing Recall Objects in the header data screen (upper screen) you can see the list of recall objects. By choosing Change Documents in the header data screen (upper screen) you can see the change documents that have been archived as well. By choosing Pricing Conditions in the item data screen (lower screen) you can see the price determination screen on item level.

ILM-Based Information for the Archiving Objects

You can use the archiving object WTY_CLAIM with the WTY_CLAIM ILM object as part of SAP Information Lifecycle Management. In order to do so, you must activate the associated business function Information Lifecycle Management (ILM) (transaction SFW5). The system then also displays the ILM Actions frame. You can use these actions to archive documents with the retention periods defined in the Information Retention Manager. You can also make snapshots (copies) of data or delete data that fulfills the prerequisites.

The following fields for WTY_CLAIM defined in the ILM policy and are visible when processing ILM policies (transaction IRMPOL):

  • Available Time Bases

    • Last Changed On (LAST_CHANGE_DATE)

  • Available Condition Fields

    • Claim type (CLMTYP)

    • Plant (WERKS)

  • Available Policy Categories

    • RTP: Retention Rules

For more information, see SAP Information Lifecycle Management.