Creation of Postprocessing Orders

Use

If a business error occurs during asynchronous processing, the service implementation transfers the error symptom to Error and Conflict Handler (ECH). The system can then determine the resolution strategy based on the software component, the business process, and the error category.

Both a persistent mode and a transient mode are available for the resolution strategy. The system creates a postprocessing order only in the persistent mode that receives the message. In transient mode, the system tries to solve the error, within a time period that you have specified, without creating a postprocessing order. You also have the option of combining both modes. The the system changes to the persistent mode after unsuccessful retries in transient mode and creates a postprocessing order.

Activities

Define the resolution strategy in Customizing for Cross-Application Components under Start of the navigation pathGeneral Application Functions Next navigation step Error and Conflict Handler Next navigation step Define Resolution StrategyEnd of the navigation path There you define whether and how processes are executed again after errors and conflicts or if they are terminated. The following fields are relevant:

Persistent Mode

  • Resubmission Group

    You use the report Resubmission of Postprocessing Orders (/SAPPO/RESUBMIT) to determine how often an automatic repeat occurs when scheduled appropriately.

  • Repeat Mode

    Determines whether the system executes the Repeat action automatically or whether the user executes it manually.

  • Confirmation Mode

    Determines whether the user is permitted to execute the Confirm action manually.

  • Discard Mode

    Determines whether the system executes the Discard action automatically or whether the user executes it manually.

  • Residence time

    Determines whether the actions Discard and Confirm are permitted.

You set up the messages for newly created postprocessing orders in Customizing for Cross-Application Components under Start of the navigation pathGeneral Application Functions Next navigation step Error and Conflict Handler Next navigation step Postprocessing Office Next navigation step Worklist Next navigation step Process Notifications for Orders in the WorklistEnd of the navigation path.

Transient Mode

  • Repeat

    Determines the maximum number of times the system automatically attempts to solve an error symptom.

  • Time Interval and Unit for Interval

    Defines the time interval between repeated calls.l

    Note: Choose small time intervals (if possible only a few seconds, one minute at the most) Otherwise, significant delays can occur during processing (especially with Bulk Services).

  • Renewal

    Defines the type of extension of time intervals between retries (linear or exponential increase).

Example

A resolution strategy should only use the persistent mode. To do so, select the Persistent checkbox and make the following settings:

  • Resubmission Group: Every 10 minutes

  • Repeat Mode: Automatically and manually

  • Confirmation Mode: --

  • Discard Mode: Automatically and manually

  • Residence Time: 30 minutes

If you schedule the Resubmission of Postprocessing Orders report accordingly, a retry occurs every 10 minutes. The postprocessing order is then discarded automatically.