Replies
Use
There are two advantages of replying to documents using the Reply function:
-
The recipient address is automatically entered in the send screen and you can optionally include all other recipients of the original document automatically.
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You can trace the correspondence history.
Features
You can reply to a document with or without reference to the original. In both cases, you can send the reply to all the recipients of the document or display the correspondence history.
If you select Create with Reference, the document to which you are replying is used as a reference for the new document (the document header and, if available, the contents are copied). This function should be used if, for example, you have been sent a form which you should process, or if you wish to include the previous correspondence in your document.
Activities
The following functions are available when viewing documents to which you wish to reply:
|
Function |
Pushbutton |
Description |
|---|---|---|
|
Reply |
Reply |
The attributes of the selected document are copied. The sender is automatically entered as the recipient. You can change the entries in the header and one the send screen, or confirm the entries directly. |
|
Reply with Reference |
Reply with Reference |
The attributes and content of the selected document are copied. The content of the correspondence can therefore be displayed. The sender is automatically entered as the recipient. |
|
Send a reply to all recipients of the document |
In the context menu, on the send screen: Reply to All |
All recipients of the document are entered. |
An automatic title with the format RE: <Title> is created for the reply. You may change this title as you wish.
After you have written your reply, choose 
. The sender, and, if necessary, the other recipients of the document, is entered as the recipient. You can add other recipients, define send options, create attachments and enter a note. To send the reply, choose .