BSP Application: Creation of Orders from an Offer (M/SD)

Use

The BSP application Creation of Orders from an Offer (ISMSD_SOCREATE) allows you to enter subscription orders for campaigns using template offers

Integration

If you are using SAP CRM integration for Campaign Management , you can access the BSP application in the SAP for Media Customer Interaction Center (CIC ) and in the SAP CRM Interaction Center (IC) .

If you are not using the SAP CRM integration, you can access the BSP application in the SAP Media CIC to enter orders for campaigns using template documents. However, campaign management cannot take place with campaign planning and analysis in this case, since the SAP CRM marketing functions are not available.

Prerequisites

You should have assigned template offers to the campaigns when you created them.

See also: Creating Campaigns in SAP CRM

See also: Creating Campaigns in SAP Media

You have made all the Customizing settings for the BSP application. Among other things, the settings determine the appearance and system behavior of the BSP application.

Activity

Menu Path

Create component profile for BSP application Creation of Orders From An Offer (ISMSD_SOCREATE)

Start of the navigation path SAP Media Next navigation step Media Sales and Distribution Next navigation step Periodical Sales and Distribution (Subscriptions) Next navigation step Sales Next navigation step Order Next navigation step Order Maintenance UsingBusinessServerPages Next navigation step Controls for BSP Application ‘Create Order with Reference to a Campaign' End of the navigation path

You have assigned ERP payment methods to the payment method types in Customizing for order entry in the BSP application:

Activity

Menu Path

Assign ERP payment methods to payment method types

Start of the navigation path SAP Media Next navigation step Media Sales and Distribution Next navigation step Periodical Sales and Distribution (Subscriptions) Next navigation step Sales Next navigation step Order Next navigation step Order Maintenance UsingBusinessServerPages Next navigation step Assign ERP Payment Method to Payment Method Type End of the navigation path

If you enter the orders in the Interaction Center in SAP CRM , you should have assigned the BSP application Select a Marketing Campaign (ISMCAMPAIGNPICK) to the component Access of BSP Applications and selected the Dspl.M/SD Camp. indicator in the settings for the BSP application.

See also : Access of BSP Applications See also: BSP Application: Selection of a Marketing Campaign

If you enter the orders in the SAP for Media CIC, you should have assigned the BSP application Creation of Orders from an Offer (ISMSD_SOCREATE) directly to the component Access of BSP Applications.

Features

If you enter the orders in the IC WinClient in SAP CRM, the system calls the BSP application automatically when you select the campaign. You remain on the tab page in the application area and access the order entry transaction.

If you enter the orders in the SAP Media CIC, the fields for order entry are displayed directly on the tab page.

You enter a subscription order from a template document in the BSP application. This means most of the order data and the business partners who belong to the order are entered from the template, so that you should ideally only need to confirm them.

  • The system enters the business partner data from the master data that was identified in the business partner search in the CIC. The business partner data entered automatically includes the sold-to party's ID and address and payment data.

  • The order data is entered automatically from the template offer that was assigned to the campaign in the master data. If several template offers are assigned to the campaign in master data, the system lists these template offers for selection as follows:

    • If you access the BSP application from the BSP application Selection of a Marketing Campaign and the campaign is assigned several template offers, the system lists all the template offers assigned to the campaign in the master data so that you can select one.

    • If you access the BSP application from the component Access of BSP Applications , the system lists all the template offers entered in the campaign master data so that you can select one.

      You specify whether or not details are displayed for the template offers in the component profile for the BSP application. You can change some of the order data that is copied from the template, but not data such as the sales area or publication.

If you want to enter additional order data, choose Full Dialog and access the SAPGUI-based order entry transaction in Media Sales and Distribution. However, if you want to do this, all the business partners must be entered in the BSP application. If errors that you are unable to correct occur while entering an order, choose Save in TT and save the order to a temporary table. You must postedit the data saved temporarily using report RJKWWWTEMP (similar to order entry via the Internet).

See also: Subscription Sales in the Internet (IS-M-SD-SL-O)