BSP Application: Selection of a Marketing Campaign You can use the BSP application
Selection of a Marketing Campaign
(ISMCAMPAIGNPICK) to display media-specific campaigns in a hierarchy tree and select them for processing.
If you are using SAP CRM integration for
Campaign Management
, you can use the BSP application in the SAP for Media Customer Interaction Center (CIC
)
and in the SAP CRM
Interaction Center (IC)
. The BSP application can be incorporated in the
Application Area
here using the
Access of BSP Applications
component.
See also: Campaign-Supported Order Entry
See also: Access of BSP Applications
Media-specific campaigns are displayed on a tab page in the
Application Area
. Campaigns can be selected and orders with template documents can be entered for selected campaigns here. The
CreateWithCampaign
dialog method for the
Advertising Management Sales Document
(BUSISM008
) business object is accessed automatically for
Advertising Management
. The
Creation of Orders from an Offer
BSP application is accessed for
Media Sales and Distribution
.
See also: BSP Application: Creation of Orders from an Offer (M/SD)
See also: Dialog Method: Creation of Orders for a Campaign (M/AM)
Note
If you are not using the SAP CRM integration, you can use the BSP application in the
SAP Media CIC
to enter orders for campaigns using template documents. However, campaign management cannot take place with campaign planning and analysis in this case, since the SAP CRM marketing functions are not available.
You must make the following settings for the BSP application
Selection of a Marketing Campaign
(ISMCAMPAIGNPICK) in Customizing for
SAP Media
under
:
You have made all the settings for the BSP application
Selection of a Marketing Campaign
(ISMCAMPAIGNPICK).
You have assigned the
Selection of a Marketing Campaign
BSP application to the
Access of BSP
Applications
component with the component profile you created and specified in the URL that the
ISMCAMPAIGNPICK BSP
application is to be accessed.
See also: Access of BSP Applications
Note
If you enter the orders in the
SAP Media CIC
, you do not need the BSP application
Selection of a Marketing Campaign
for
Media Sales and Distribution.
In this situation, you should access the
Creation of Orders From An Offer
BSP application directly.
See also: BSP Application: Creation of Orders from an Offer (M/SD)
All campaigns, which are defined by the component profile and for which template orders have been entered in the campaign master data are displayed on a tab page in the
Application Area
. This list distinguishes between
Advertising Management
or
Media Sales and Distribution
.
The call center agent can select the campaign for which they want to enter an order from this list. The agent can use the indicator next to the campaign to identify whether the campaign is business partner-dependent or business partner-independent. The tab page displays the campaigns grouped according to Advertising Management, Media Sales and Distribution, business partner-dependent, and business partner-independent campaigns. If you have entered grouping attributes in campaign master data, you can also group the business partner-dependent and -independent campaigns according to these attributes. The system also displays the template documents assigned to each campaign in master data.
If you select the template document for a campaign, the system creates an order with the data from the template document for this campaign. If you entered free search attributes in the campaign master data, you can also filter the campaigns displayed on the tab page according to these attributes.