Problem Analysis for the Virus Scan Provider

Prerequisites

You have defined at least one Virus Scan Provider.

Context

You define data for the log output of the Virus Scan Provider with trace indicators. You can use this data to investigate any errors that occur.

Procedure


  1. Choose the Adapters or Servers tab page, depending on whether you defined the Virus Scan Provider as an adapter or as a server.

  2. In the Virus Scan Adapters or Virus Scan Servers group box, select the provider for which you want to display the trace.

  3. On the Trace tab page, set the desired indicators.

    In the case of adapters, changes to the trace settings affect all adapters.

    Indicator

    Meaning

    Errors

    Serious errors in the virus scan server or within the virus scan interface.

    Virus Infections

    Virus infections reported by the external adapter. These are displayed for scan and also for clean calls. Therefore, if a virus was successfully removed, the trace also specifies the infection.

    Parameter Operations in the Adapter

    Additional information about the Virus Scan Server or the virus scan interface.

    Thread Operations

    Thread operations (generation or termination) in the Virus Scan Server.

    Warnings

    Possible errors or warnings in the Virus Scan Server or in the virus scan interface.

    Virus Scan Adapter Functions

    Function calls within the virus scan interface. Contains the parameters with which the internal API was called and, at the end of each function, the return values.

    RFC Functions to the Virus Scan Server

    Function calls to the virus scan server

    Trace Memory

    Memory reservation or release of the Virus Scan Server.

    Information

    Additional information about the Virus Scan Server or the virus scan interface.

    Virus Scan Interface API Native Functions

    Function calls within the virus scan interface. Contains the parameters with which the internal API was called and, at the end of each function, the return values.

    RFC Parameters and/or Table Contents of Virus Scan Server

    RFC parameters and/or table contents of the Virus Scan Server

  4. Choose Save .

Results

You have activated the trace output for the virus scan provider.

With Microsoft Windows NT, the path is:

\usr\sap\ <SAP system name> \ <instance name> \work\dev_server <ID> , such as C:\usr\sap\C11\JC00\work\dev_server0 .

With UNIX, the path is:

/usr/sap/ <SAP system name> / <instance name> /work/dev_server <ID> .