Tasks
Definition
Activity which is performed within an organizational unit.
Use
Using 
tasks, you can describe the task profile of organizational units in the Organization and Staffing view.
Using Organization and Staffing (Workflow), you can also determine responsibility for tasks with workflow templates and stadnard tasks so that the correct agent may be found.
You can assign a task to
-
an
organizational unit, if it is to apply to all subordinate positions -
a
job, if it is to apply to all positions described by the job -
a
position, if it id to apply to those persons (employees) or users who hold the position -
a
person (employee), if it is to apply to this person -
a
user, if it is to apply to this user.
You can also combine tasks to form 
task groups.
More Information
You can store additional characteristics for a task in expert mode.