Use

You can reset commission cases if the data transferred from the operational system is later revealed to be inconsistent, or if retroactive changes to the business transaction data are made.

A reset produces a new version of the commission case ( primary entry ) that does not contain any commission transactions.

Commission documents are recreated from the primary entry.

The commission documents are also read from the transactions for the commission case with the old status, negated on the value side and posted.

The reset is then updated in the transactions for the commission contract in sales-relevant terms.

Procedure

In the Incentive and Commission Management menu choose  Case Undo .

Select the required commission case.

See Selecting Commission Cases .

Reset the relevant commission case and make the necessary changes.