Request Customer

With the transactional app Request Customer, you can request a new customer for an organization or person. This app is easily accessible for a general user with limited knowledge of master data governance.

Key Features
  • Lean requestor form for a user new to MDG

  • Separate forms to create a customer as an organization and a person

  • Automatically generated list of potential duplicates

    You can customize the Duplicates button to display the + sign when a certain number of duplicates are found (for example, 20+).

  • Track My Requests UI to track the request status

  • Option to upload attachments containing request details

    When you upload an attachment, the Reason for Request field is automatically filled with the text Check attached documents.

  • Address format that automatically changes to EU or US when you enter the country

Technical Features

For some apps, additional technical features are available. Some of these features require additional components or settings in your system landscape.

  • This app enables you to upload documents. For security reasons, we strongly recommend that you install a virus scanner in your system landscape. For more information, see Virus Scanning.

System Landscape Requirements

In order to be able to run this app in SAP Fiori Cloud, your system landscape has to be prepared for and connected to SAP Fiori Cloud. For more information, see SAP Fiori Cloud: An Introduction.

In addition, you have to ensure, that your back-end system contains the back-end components (such as the OData service) required for this app. In some cases, the back-end components are automatically contained in the back-end product. In other cases, you have to manually install the respective software component delivered with a UI add-on product:

Required Back-End Product (Product Version Stack)

  • SAP Master Data Governance 8.0 (n/a)
  • SAP enhancement package 8 for SAP ERP 6.0 (n/a)
  • SAP Master Data Governance 9.0 (n/a)

For more information, see the app implementation document of this app.

Related Apps

From a business perspective, the following apps are related to this app:

  • Track My Requests

Component for Customer Incidents

CA-MDG-UI5