Canceling/Deleting Travel Services (Planning Manager)

Use

Depending on the reservation status of the flights, hotel rooms, car rentals and rail trips you can cancel or simply delete items from the travel plan.

You can simply delete request items with the status open , that is, items for which you have not made an exact service selection or booking.

Once a travel service has been selected or booked you must cancel this and book/confirm the cancellation so that it can be transferred to the connected reservation system.

You can cancel car rental and flight reservations at any time, as long as no ticket has been issued. Only after a ticket has been issued can possible cancellation fees be incurred. You can find out about these fees from your travel agency.

If you have opened a travel plan in editing mode, you will find information here about the cancellation and rebooking conditions of the travel services booked.

Travel service category	Cancellation/Rebooking conditions
Flight	Choose Fare with Quickinfo Determine Airfare (Ctrl +F1) Details Expand the required item with ( Expand ). The information relates to a cancellation made AFTER a ticket has been issued.)
Hotel	Select an item from the overview with a click. Choose Hotel . - with Quickinfo Hotel Information (F1)

Procedure

Deleting

To delete an open travel request from a travel plan:

Select the relevant detail window by clicking the request.
Choose Delete . - with Quickinfo Delete Request (Shift +F9).

Canceling

To cancel a selected (status requested ) or booked (status reserved or reserved and confirmed ) travel request:

Select the relevant detail window by clicking the request.
Choose Cancel .
To confirm the cancellation, choose Book - with Quickinfo Book Travel Plan (Ctrl+F11).
To save, choose Save - with Quickinfo Save (Ctrl+S).

The system automatically deletes the canceled travel request from the overview of request items in Planning Manager .