Alert Consumer Variant Configuration

You use this application to maintain the notification settings and outbound integration settings for alerts.

Whenever an alert occurs in alert inbox it is notified automatically to the configured recipients as per the notification settings that you have maintained. You can also configure the mode of notification to be SMS, e-mail, or both.

To forward the alert information to any third-party tool, outbound integration is used. Outbound integration variants are BAdI implementations that consume the alert information and pushes it to the required destination.

Features
  • On the Notification page, you can do the following:

    • Add new notification variants and use them accordingly.

    • Transport existing variants to other systems. When you transport a variant, the Recipient List, Email Template, and SMS Template associated with it are not transported. While transporting any variant, you need to attach it to an existing transport or to a newly created transport.

    • Create custom alert e-mail and SMS notification template that includes alert details, metrics name, and documentation from the alert list by selecting the Maintain E-mail Template and Maintain SMS Template link and use them as a variants.

    • Delete existing variants. When you delete a variant from the source system, it does not get deleted from other systems to which it was transported. If you want to delete the variant from other systems, you have to transport it.

  • On the Outbound Integration page, you can do the following:

    • Add new outbound integration variants and use them accordingly.

    • Transport existing variants to other systems. While transporting any variant, you need to attach it to an existing transport or to a newly created transport.

    • Delete existing variants. When you delete a variant from the source system, it does not get deleted from other systems to which it was transported. If you want to delete the variant from other systems, you have to transport it.