Description
Updates an existing service call problem type.
The data for the service call problem type, including the key of the problem type to be updated, is contained in the ServiceCallProblemType passed to the method. To update a service call problem type, you must first retrieve it using the GetServiceCallProblemType method.
Syntax
Parameters
Example
| Updating a service call problem type (C#) |  Copy Code |
|---|
public void Update()
{
ServiceCallProblemTypeParams callProblemTypeParams;
callProblemTypeParams = callProblemTypesService.GetDataInterface(ServiceCallProblemTypesServiceDataInterfaces.scptsServiceCallProblemTypeParams) as ServiceCallProblemTypeParams;
callProblemTypeParams.ProblemTypeID = 3;
ServiceCallProblemType callProblemType = callProblemTypesService.GetServiceCallProblemType(callProblemTypeParams);
callProblemType.Name = "new Name";
callProblemType.Description = "new description";
try
{
callProblemTypesService.UpdateServiceCallProblemType(callProblemType);
}
catch (Exception e)
{
PrintExceptionMessage(e);
}
}
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See Also
