 Â Add | Adds a record to the object table in SAP Business One company database. |
| Â Close | Not supported. |
| Â GetAsXML | Returns the object from XML data, which is stored as string in a buffer. |
| Â GetByKey | Retrieves and sets the values of the object's properties by the object's absolute key from the Company database. |
| Â Remove | Not supported. |
| Â SaveToFile | Save the object to a file as XML data. |
| Â SaveXML | Saves the object data to XML formatted data. |
| Â Update | Updates the object data in the company database. |
 Â Activities | Returns the ServiceCallActivities child object. |
| Â AddressName | property AddressName |
| Â AddressType | property AddressType |
| Â AssignedDate | Returns the assigned date for resolving the service call. Field name: AssignDate. |
| Â AssignedTime | Returns the assigned time for resolving the service call. Field name: AssignTime. |
| Â AssigneeCode | Sets or returns the code of the user who is responsible for the service call. Field name: assignee. This is a foreign key to the Users object. |
| Â AttachmentEntry | property AttachmentEntry |
| Â BelongsToAQueue | Sets or returns a valid value of BoYesNoEnum type that specifies whether he service call belongs to a queue or to an assigned user. Field name: isQueue. |
| Â BPAddressComponents | property BPAddressComponents |
| Â BPBillToAddress | property BPBillToAddress |
| Â BPBillToCode | property BPBillToCode |
| Â BPCellular | property BPCellular |
| Â BPContactPerson | property BPContactPerson |
| Â BPeMail | property BPeMail |
| Â BPFax | property BPFax |
| Â BPPhone1 | property BPPhone1 |
| Â BPPhone2 | property BPPhone2 |
| Â BPProjectCode | property BPProjectCode |
| Â BPShipToAddress | property BPShipToAddress |
| Â BPShipToCode | property BPShipToCode |
| Â BPTerritory | property BPTerritory |
| Â Browser | Returns the DataBrowser object. |
| Â CallType | Sets or returns the service call type. Field name: callType. This is a foreign key to the Service Call Types table (OCST), not exposed through the DI API. |
| Â City | property City |
| Â ClosingDate | The date when the service call status is changed to Closed.
Field name: closeDate. |
| Â ClosingTime | The date when the service call status is changed to Closed.
Field name: closeTime. |
| Â ClosingTimeEx | property ClosingTimeEx |
| Â ContactCode | Sets or returns the code of the contact person from the business partner master data. Field name: contctCode. This is a foreign key to the ContactEmployees object. |
| Â ContractEndDate | Returns the expiration date of the service contract. Field name: cntrctDate. This is a foreign key to the ServiceContracts object. |
| Â ContractID | Returns the ID of the service contract. Field name: contractID. This is a foreign key to the ServiceContracts object. |
| Â Country | property Country |
| Â CreationDate | The date when the service call was first opened.
Field name: createDate. |
| Â CreationTime | The time when the service call was first opened.
Field name: createTime. |
| Â CustomerCode | Sets or returns the customer code, which is the card code in the business partner master data. Mandatory property. Field name: customer. Length: 15 characters. This is a foreign key to the BusinessPartners object. |
| Â CustomerName | Sets or returns the customer name from the business partner master data. Field name: custmrName. Length: 100 characters. This is a foreign key to the BusinessPartners object. |
| Â CustomerRefNo | property CustomerRefNo |
| Â Description | Sets or returns a memo type string that specifies the remarks for the service call. Field name: descrption. Length: 64,000 characters. |
| Â DisplayInCalendar | property DisplayInCalendar |
| Â DocNum | property DocNum |
| Â Duration | property Duration |
| Â DurationType | property DurationType |
| Â EndDuedate | property EndDueDate |
| Â EndTime | property EndTime |
| Â EntitledforService | Returns a valid value of BoYesNoEnum type that specifies whether or not the business partner is entitled for a service based on the existence of a valid contract. Field name: isEntitled. |
| Â Expenses | Returns the ServiceCallInventoryExpenses child object. |
| Â HandWritten | property HandWritten |
| Â InternalSerialNum | Sets or returns the unique internal serial number of the item. Field name: internalSN. Length: 32 characters. |
| Â ItemCode | Sets or returns the item code. Field name: itemCode. Length: 20 characters. This is a foreign key to the Items object. |
| Â ItemDescription | Sets or returns the item description. Field name: itemName. Length: 100 characters. |
| Â ItemGroupCode | Returns the code of the item group. Field name: itemGroup. |
| Â Location | property Location |
| Â ManufacturerSerialNum | Sets or returns the unique manufacturer serial number of the item. Field name: internalSN. Length: 32 characters. |
| Â Origin | Sets or returns the means whereby the complaint was received (such as, e-mail, phone, and so on). Field name: origin. This is a foreign key to the Service Call Origins table (OCSO) - not exposed through the DI API. |
| Â PeriodIndicator | property PeriodIndicator |
| Â Priority | Sets or returns a valid value of BoSvcCallPriorities type that specifies priority of the complaint (low, medium, or high). Field name: priority. |
| Â ProblemSubType | property ProblemSubType |
| Â ProblemType | Sets or returns the type of the problem as defined in the SAP Business One application.
Field name: problemTyp. This is a foreign key to the Service Call Problem Types table (OSCP) - exposed to DI API using the ServiceCallProblemType object. |
| Â Queue | Sets or returns the queue ID assigned to the service call. Field name: Queue. Length: 20 characters. This is a foreign key to the Queue table (OQUE), not exposed through the DI API). |
| Â Reminder | property Reminder |
| Â ReminderPeriod | property ReminderPeriod |
| Â ReminderType | property ReminderType |
| Â Resolution | Sets or returns a memo type string that specifies the description of the resolution. Field name: resolution. Length: 64,000 characters. |
| Â ResolutionDate | Sets or returns the maximum date for resolving a service call. SAP Business One calculates the resolution date based on the the service contract ResolutionTime. Field name: resolution. |
| Â ResolutionOnDate | Field name: resolution. |
| Â ResolutionOnTime | Returns the actual resolution time based on setting details in Resolution property or Solutions property. Field name: resolOnTim. |
| Â ResolutionTime | Sets or returns the maximum time for resolving a service call. SAP Business One calculates the resolution time based on the the service contract ResolutionTime. Field name: resolOnTim. |
| Â Responder | Returns the user code of the assignee who responded the service call. Field name: responder. |
| Â ResponseAssignee | Returns the user code of the assignee who was responsible for the service call when it was actually responded by the Responder. Field name: respAssign. |
| Â ResponseByDate | Returns the maximum date for responding to a service call. SAP Business One calculates the response date based on the service contract ResponseTime. Field name: respByDate. |
| Â ResponseByTime | Returns the maximum time for responding to a service call. SAP Business One calculates the response time based on the the service contract ResponseTime. Field name: respByTime. |
| Â ResponseOnDate | Returns the actual response date. Field name: respOnDate. |
| Â ResponseOnTime | Returns the actual response time. Field name: respOnTime. |
| Â Room | property Room |
| Â Schedulings | property Schedulings |
| Â Series | property Series |
| Â ServiceBPType | property ServiceBPType |
| Â ServiceCallID | Returns the service call identification number. Field name: callID. |
| Â Solutions | Returns the ServiceCallSolutions child object. |
| Â StartDate | property StartDate |
| Â StartTime | property StartTime |
| Â State | property State |
| Â Status | Sets or returns the status of the service call, such as open, pending, or closed as defined in the SAP Business One application. Field name: status. This is a foreign key to the Service Call Statuses table (OSCS), not exposed through the DI API. |
| Â Street | property Street |
| Â Subject | Sets or returns a short description of the problem. Mandatory property. Field name: subject. Length: 254 characters. |
| Â SupplementaryCode | property SupplementaryCode |
| Â TechnicianCode | Sets or returns the technician code as defined in the employee master data. Field name: technician. This is a foreign key to the EmployeesInfo object. |
| Â Telephone | property Telephone |
| Â UpdateDate | property UpdateDate |
| Â UpdatedTime | Returns the update time of the service call, which is used for the history log. Field name: UpdateTime. |
| Â UserFields | Returns the UserFields object. |