Description
Updates an existing service call solution status.
The data for the service call solution status, including the key of the solution status to be updated, is contained in the ServiceCallSolutionStatus passed to the method. To update a service call solution status, you must first retrieve it using the GetServiceCallSolutionStatus method.
Syntax
Parameters
Example
| Updating service call solution status (C#) |  Copy Code |
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ServiceCallSolutionStatusParams solutionStatusParams = solutionStatusService.GetDataInterface(ServiceCallSolutionStatusServiceDataInterfaces
.scsssServiceCallSolutionStatusParams) as ServiceCallSolutionStatusParams;
solutionStatusParams.StatusId = 8;
ServiceCallSolutionStatus solutionStatus = solutionStatusService.GetServiceCallSolutionStatus(solutionStatusParams);
solutionStatus.Name = "new Name";
Console.WriteLine("Update a ServiceCall Solution Status with id=" + solutionStatusParams.StatusId);
solutionStatusService.UpdateServiceCallSolutionStatus(solutionStatus);
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See Also
