Class GeneratedTicketsystemManager

    • Field Detail

      • AGENT2BASESTORE_SRC_ORDERED

        protected static java.lang.String AGENT2BASESTORE_SRC_ORDERED
        Relation ordering override parameter constants for Agent2BaseStore from ((ticketsystem))
      • AGENT2BASESTORE_TGT_ORDERED

        protected static java.lang.String AGENT2BASESTORE_TGT_ORDERED
      • AGENT2BASESTORE_MARKMODIFIED

        protected static java.lang.String AGENT2BASESTORE_MARKMODIFIED
        Relation disable markmodifed parameter constants for Agent2BaseStore from ((ticketsystem))
      • CSAGENTGROUP2BASESTORE_SRC_ORDERED

        protected static java.lang.String CSAGENTGROUP2BASESTORE_SRC_ORDERED
        Relation ordering override parameter constants for CsAgentGroup2BaseStore from ((ticketsystem))
      • CSAGENTGROUP2BASESTORE_TGT_ORDERED

        protected static java.lang.String CSAGENTGROUP2BASESTORE_TGT_ORDERED
      • CSAGENTGROUP2BASESTORE_MARKMODIFIED

        protected static java.lang.String CSAGENTGROUP2BASESTORE_MARKMODIFIED
        Relation disable markmodifed parameter constants for CsAgentGroup2BaseStore from ((ticketsystem))
      • DEFAULT_INITIAL_ATTRIBUTES

        protected static final java.util.Map<java.lang.String,​java.util.Map<java.lang.String,​Item.AttributeMode>> DEFAULT_INITIAL_ATTRIBUTES
    • Constructor Detail

      • GeneratedTicketsystemManager

        public GeneratedTicketsystemManager()
    • Method Detail

      • createCsAgentGroup

        public CsAgentGroup createCsAgentGroup​(java.util.Map attributeValues)
      • createCsCustomerEvent

        public CsCustomerEvent createCsCustomerEvent​(java.util.Map attributeValues)
      • createCsTicket

        public CsTicket createCsTicket​(java.util.Map attributeValues)
      • createCsTicketChangeEventEntry

        public CsTicketChangeEventEntry createCsTicketChangeEventEntry​(java.util.Map attributeValues)
      • createCsTicketChangeEventStringEntry

        public CsTicketChangeEventStringEntry createCsTicketChangeEventStringEntry​(java.util.Map attributeValues)
      • createCsTicketEmail

        public CsTicketEmail createCsTicketEmail​(java.util.Map attributeValues)
      • createCsTicketEvent

        public CsTicketEvent createCsTicketEvent​(java.util.Map attributeValues)
      • createCsTicketResolutionEvent

        public CsTicketResolutionEvent createCsTicketResolutionEvent​(java.util.Map attributeValues)
      • createCSTicketStagnationCronJob

        public CSTicketStagnationCronJob createCSTicketStagnationCronJob​(java.util.Map attributeValues)
      • createSessionEndEvent

        public SessionEndEvent createSessionEndEvent​(java.util.Map attributeValues)
      • createSessionEvent

        public SessionEvent createSessionEvent​(java.util.Map attributeValues)
      • createSessionEventsRemovalCronJob

        public SessionEventsRemovalCronJob createSessionEventsRemovalCronJob​(java.util.Map attributeValues)
      • createSessionStartEvent

        public SessionStartEvent createSessionStartEvent​(java.util.Map attributeValues)
      • getName

        public java.lang.String getName()
        Specified by:
        getName in class Extension
      • getTicketemployees

        public java.util.List<Employee> getTicketemployees​(SessionContext ctx,
                                                           BaseStore item)
        Generated method - Getter of the BaseStore.ticketemployees attribute.
        Returns:
        the ticketemployees
      • getTicketemployees

        public java.util.List<Employee> getTicketemployees​(BaseStore item)
        Generated method - Getter of the BaseStore.ticketemployees attribute.
        Returns:
        the ticketemployees
      • getTicketemployeesCount

        public long getTicketemployeesCount​(BaseStore item)
      • setTicketemployees

        public void setTicketemployees​(SessionContext ctx,
                                       BaseStore item,
                                       java.util.List<Employee> value)
        Generated method - Setter of the BaseStore.ticketemployees attribute.
        Parameters:
        value - the ticketemployees
      • setTicketemployees

        public void setTicketemployees​(BaseStore item,
                                       java.util.List<Employee> value)
        Generated method - Setter of the BaseStore.ticketemployees attribute.
        Parameters:
        value - the ticketemployees
      • addToTicketemployees

        public void addToTicketemployees​(SessionContext ctx,
                                         BaseStore item,
                                         Employee value)
        Generated method - Adds value to ticketemployees.
        Parameters:
        value - the item to add to ticketemployees
      • addToTicketemployees

        public void addToTicketemployees​(BaseStore item,
                                         Employee value)
        Generated method - Adds value to ticketemployees.
        Parameters:
        value - the item to add to ticketemployees
      • removeFromTicketemployees

        public void removeFromTicketemployees​(SessionContext ctx,
                                              BaseStore item,
                                              Employee value)
        Generated method - Removes value from ticketemployees.
        Parameters:
        value - the item to remove from ticketemployees
      • removeFromTicketemployees

        public void removeFromTicketemployees​(BaseStore item,
                                              Employee value)
        Generated method - Removes value from ticketemployees.
        Parameters:
        value - the item to remove from ticketemployees
      • getTicketgroups

        public java.util.List<CsAgentGroup> getTicketgroups​(SessionContext ctx,
                                                            BaseStore item)
        Generated method - Getter of the BaseStore.ticketgroups attribute.
        Returns:
        the ticketgroups
      • getTicketgroups

        public java.util.List<CsAgentGroup> getTicketgroups​(BaseStore item)
        Generated method - Getter of the BaseStore.ticketgroups attribute.
        Returns:
        the ticketgroups
      • getTicketgroupsCount

        public long getTicketgroupsCount​(BaseStore item)
      • setTicketgroups

        public void setTicketgroups​(SessionContext ctx,
                                    BaseStore item,
                                    java.util.List<CsAgentGroup> value)
        Generated method - Setter of the BaseStore.ticketgroups attribute.
        Parameters:
        value - the ticketgroups
      • setTicketgroups

        public void setTicketgroups​(BaseStore item,
                                    java.util.List<CsAgentGroup> value)
        Generated method - Setter of the BaseStore.ticketgroups attribute.
        Parameters:
        value - the ticketgroups
      • addToTicketgroups

        public void addToTicketgroups​(SessionContext ctx,
                                      BaseStore item,
                                      CsAgentGroup value)
        Generated method - Adds value to ticketgroups.
        Parameters:
        value - the item to add to ticketgroups
      • addToTicketgroups

        public void addToTicketgroups​(BaseStore item,
                                      CsAgentGroup value)
        Generated method - Adds value to ticketgroups.
        Parameters:
        value - the item to add to ticketgroups
      • removeFromTicketgroups

        public void removeFromTicketgroups​(SessionContext ctx,
                                           BaseStore item,
                                           CsAgentGroup value)
        Generated method - Removes value from ticketgroups.
        Parameters:
        value - the item to remove from ticketgroups
      • removeFromTicketgroups

        public void removeFromTicketgroups​(BaseStore item,
                                           CsAgentGroup value)
        Generated method - Removes value from ticketgroups.
        Parameters:
        value - the item to remove from ticketgroups
      • getTicketstores

        public java.util.List<BaseStore> getTicketstores​(SessionContext ctx,
                                                         Employee item)
        Generated method - Getter of the Employee.ticketstores attribute.
        Returns:
        the ticketstores
      • getTicketstores

        public java.util.List<BaseStore> getTicketstores​(Employee item)
        Generated method - Getter of the Employee.ticketstores attribute.
        Returns:
        the ticketstores
      • getTicketstoresCount

        public long getTicketstoresCount​(Employee item)
      • setTicketstores

        public void setTicketstores​(SessionContext ctx,
                                    Employee item,
                                    java.util.List<BaseStore> value)
        Generated method - Setter of the Employee.ticketstores attribute.
        Parameters:
        value - the ticketstores
      • setTicketstores

        public void setTicketstores​(Employee item,
                                    java.util.List<BaseStore> value)
        Generated method - Setter of the Employee.ticketstores attribute.
        Parameters:
        value - the ticketstores
      • addToTicketstores

        public void addToTicketstores​(SessionContext ctx,
                                      Employee item,
                                      BaseStore value)
        Generated method - Adds value to ticketstores.
        Parameters:
        value - the item to add to ticketstores
      • addToTicketstores

        public void addToTicketstores​(Employee item,
                                      BaseStore value)
        Generated method - Adds value to ticketstores.
        Parameters:
        value - the item to add to ticketstores
      • removeFromTicketstores

        public void removeFromTicketstores​(SessionContext ctx,
                                           Employee item,
                                           BaseStore value)
        Generated method - Removes value from ticketstores.
        Parameters:
        value - the item to remove from ticketstores
      • removeFromTicketstores

        public void removeFromTicketstores​(Employee item,
                                           BaseStore value)
        Generated method - Removes value from ticketstores.
        Parameters:
        value - the item to remove from ticketstores