Package de.hybris.platform.ticket.jalo

Class GeneratedCsTicket

  • All Implemented Interfaces:
    java.io.Serializable, java.lang.Comparable
    Direct Known Subclasses:
    CsTicket
    public abstract class GeneratedCsTicket
extends GenericItem
    Generated class for type CsTicket.
    See Also:
    Serialized Form

    • Field Detail

      • TICKETID

        public static final java.lang.String TICKETID
        Qualifier of the CsTicket.ticketID attribute
        See Also:
        Constant Field Values

      • CUSTOMER

        public static final java.lang.String CUSTOMER
        Qualifier of the CsTicket.customer attribute
        See Also:
        Constant Field Values

      • ORDER

        public static final java.lang.String ORDER
        Qualifier of the CsTicket.order attribute
        See Also:
        Constant Field Values

      • HEADLINE

        public static final java.lang.String HEADLINE
        Qualifier of the CsTicket.headline attribute
        See Also:
        Constant Field Values

      • CATEGORY

        public static final java.lang.String CATEGORY
        Qualifier of the CsTicket.category attribute
        See Also:
        Constant Field Values

      • PRIORITY

        public static final java.lang.String PRIORITY
        Qualifier of the CsTicket.priority attribute
        See Also:
        Constant Field Values

      • STATE

        public static final java.lang.String STATE
        Qualifier of the CsTicket.state attribute
        See Also:
        Constant Field Values

      • ASSIGNEDAGENT

        public static final java.lang.String ASSIGNEDAGENT
        Qualifier of the CsTicket.assignedAgent attribute
        See Also:
        Constant Field Values

      • ASSIGNEDGROUP

        public static final java.lang.String ASSIGNEDGROUP
        Qualifier of the CsTicket.assignedGroup attribute
        See Also:
        Constant Field Values

      • RESOLUTION

        public static final java.lang.String RESOLUTION
        Qualifier of the CsTicket.resolution attribute
        See Also:
        Constant Field Values

      • BASESITE

        public static final java.lang.String BASESITE
        Qualifier of the CsTicket.baseSite attribute
        See Also:
        Constant Field Values

      • EVENTS

        public static final java.lang.String EVENTS
        Qualifier of the CsTicket.events attribute
        See Also:
        Constant Field Values

      • RETENTIONDATE

        public static final java.lang.String RETENTIONDATE
        Qualifier of the CsTicket.retentionDate attribute
        See Also:
        Constant Field Values

      • DEFAULT_INITIAL_ATTRIBUTES

        protected static final java.util.Map<java.lang.String,​Item.AttributeMode> DEFAULT_INITIAL_ATTRIBUTES

    • Constructor Detail

      • GeneratedCsTicket

        public GeneratedCsTicket()

    • Method Detail

      • getAssignedAgent

        public Employee getAssignedAgent​(SessionContext ctx)
        Generated method - Getter of the CsTicket.assignedAgent attribute.
        Returns:
        the assignedAgent

      • getAssignedAgent

        public Employee getAssignedAgent()
        Generated method - Getter of the CsTicket.assignedAgent attribute.
        Returns:
        the assignedAgent

      • setAssignedAgent

        public void setAssignedAgent​(SessionContext ctx,
                             Employee value)
        Generated method - Setter of the CsTicket.assignedAgent attribute.
        Parameters:
        value - the assignedAgent

      • setAssignedAgent

        public void setAssignedAgent​(Employee value)
        Generated method - Setter of the CsTicket.assignedAgent attribute.
        Parameters:
        value - the assignedAgent

      • getAssignedGroup

        public CsAgentGroup getAssignedGroup​(SessionContext ctx)
        Generated method - Getter of the CsTicket.assignedGroup attribute.
        Returns:
        the assignedGroup

      • getAssignedGroup

        public CsAgentGroup getAssignedGroup()
        Generated method - Getter of the CsTicket.assignedGroup attribute.
        Returns:
        the assignedGroup

      • setAssignedGroup

        public void setAssignedGroup​(SessionContext ctx,
                             CsAgentGroup value)
        Generated method - Setter of the CsTicket.assignedGroup attribute.
        Parameters:
        value - the assignedGroup

      • setAssignedGroup

        public void setAssignedGroup​(CsAgentGroup value)
        Generated method - Setter of the CsTicket.assignedGroup attribute.
        Parameters:
        value - the assignedGroup

      • getBaseSite

        public BaseSite getBaseSite​(SessionContext ctx)
        Generated method - Getter of the CsTicket.baseSite attribute.
        Returns:
        the baseSite

      • getBaseSite

        public BaseSite getBaseSite()
        Generated method - Getter of the CsTicket.baseSite attribute.
        Returns:
        the baseSite

      • setBaseSite

        public void setBaseSite​(SessionContext ctx,
                        BaseSite value)
        Generated method - Setter of the CsTicket.baseSite attribute.
        Parameters:
        value - the baseSite

      • setBaseSite

        public void setBaseSite​(BaseSite value)
        Generated method - Setter of the CsTicket.baseSite attribute.
        Parameters:
        value - the baseSite

      • getCategory

        public EnumerationValue getCategory​(SessionContext ctx)
        Generated method - Getter of the CsTicket.category attribute.
        Returns:
        the category

      • getCategory

        public EnumerationValue getCategory()
        Generated method - Getter of the CsTicket.category attribute.
        Returns:
        the category

      • setCategory

        public void setCategory​(SessionContext ctx,
                        EnumerationValue value)
        Generated method - Setter of the CsTicket.category attribute.
        Parameters:
        value - the category

      • setCategory

        public void setCategory​(EnumerationValue value)
        Generated method - Setter of the CsTicket.category attribute.
        Parameters:
        value - the category

      • getCustomer

        public User getCustomer​(SessionContext ctx)
        Generated method - Getter of the CsTicket.customer attribute.
        Returns:
        the customer

      • getCustomer

        public User getCustomer()
        Generated method - Getter of the CsTicket.customer attribute.
        Returns:
        the customer

      • setCustomer

        public void setCustomer​(SessionContext ctx,
                        User value)
        Generated method - Setter of the CsTicket.customer attribute.
        Parameters:
        value - the customer

      • setCustomer

        public void setCustomer​(User value)
        Generated method - Setter of the CsTicket.customer attribute.
        Parameters:
        value - the customer

      • getEvents

        public abstract java.util.List<CsTicketEvent> getEvents​(SessionContext ctx)
        Generated method - Getter of the CsTicket.events attribute.
        Returns:
        the events

      • getEvents

        public java.util.List<CsTicketEvent> getEvents()
        Generated method - Getter of the CsTicket.events attribute.
        Returns:
        the events

      • getHeadline

        public java.lang.String getHeadline​(SessionContext ctx)
        Generated method - Getter of the CsTicket.headline attribute.
        Returns:
        the headline

      • getHeadline

        public java.lang.String getHeadline()
        Generated method - Getter of the CsTicket.headline attribute.
        Returns:
        the headline

      • setHeadline

        public void setHeadline​(SessionContext ctx,
                        java.lang.String value)
        Generated method - Setter of the CsTicket.headline attribute.
        Parameters:
        value - the headline

      • setHeadline

        public void setHeadline​(java.lang.String value)
        Generated method - Setter of the CsTicket.headline attribute.
        Parameters:
        value - the headline

      • getOrder

        public AbstractOrder getOrder​(SessionContext ctx)
        Generated method - Getter of the CsTicket.order attribute.
        Returns:
        the order

      • getOrder

        public AbstractOrder getOrder()
        Generated method - Getter of the CsTicket.order attribute.
        Returns:
        the order

      • setOrder

        public void setOrder​(SessionContext ctx,
                     AbstractOrder value)
        Generated method - Setter of the CsTicket.order attribute.
        Parameters:
        value - the order

      • setOrder

        public void setOrder​(AbstractOrder value)
        Generated method - Setter of the CsTicket.order attribute.
        Parameters:
        value - the order

      • getPriority

        public EnumerationValue getPriority​(SessionContext ctx)
        Generated method - Getter of the CsTicket.priority attribute.
        Returns:
        the priority

      • getPriority

        public EnumerationValue getPriority()
        Generated method - Getter of the CsTicket.priority attribute.
        Returns:
        the priority

      • setPriority

        public void setPriority​(SessionContext ctx,
                        EnumerationValue value)
        Generated method - Setter of the CsTicket.priority attribute.
        Parameters:
        value - the priority

      • setPriority

        public void setPriority​(EnumerationValue value)
        Generated method - Setter of the CsTicket.priority attribute.
        Parameters:
        value - the priority

      • getResolution

        public CsTicketResolutionEvent getResolution()
        Generated method - Getter of the CsTicket.resolution attribute.
        Returns:
        the resolution

      • setResolution

        public void setResolution​(SessionContext ctx,
                          CsTicketResolutionEvent value)
        Generated method - Setter of the CsTicket.resolution attribute.
        Parameters:
        value - the resolution

      • setResolution

        public void setResolution​(CsTicketResolutionEvent value)
        Generated method - Setter of the CsTicket.resolution attribute.
        Parameters:
        value - the resolution

      • getRetentionDate

        public java.util.Date getRetentionDate​(SessionContext ctx)
        Generated method - Getter of the CsTicket.retentionDate attribute.
        Returns:
        the retentionDate - Date, when ticket was closed and retention period was started

      • getRetentionDate

        public java.util.Date getRetentionDate()
        Generated method - Getter of the CsTicket.retentionDate attribute.
        Returns:
        the retentionDate - Date, when ticket was closed and retention period was started

      • setRetentionDate

        public void setRetentionDate​(SessionContext ctx,
                             java.util.Date value)
        Generated method - Setter of the CsTicket.retentionDate attribute.
        Parameters:
        value - the retentionDate - Date, when ticket was closed and retention period was started

      • setRetentionDate

        public void setRetentionDate​(java.util.Date value)
        Generated method - Setter of the CsTicket.retentionDate attribute.
        Parameters:
        value - the retentionDate - Date, when ticket was closed and retention period was started

      • getState

        public EnumerationValue getState()
        Generated method - Getter of the CsTicket.state attribute.
        Returns:
        the state

      • setState

        public void setState​(SessionContext ctx,
                     EnumerationValue value)
        Generated method - Setter of the CsTicket.state attribute.
        Parameters:
        value - the state

      • setState

        public void setState​(EnumerationValue value)
        Generated method - Setter of the CsTicket.state attribute.
        Parameters:
        value - the state

      • getTicketID

        public java.lang.String getTicketID​(SessionContext ctx)
        Generated method - Getter of the CsTicket.ticketID attribute.
        Returns:
        the ticketID

      • getTicketID

        public java.lang.String getTicketID()
        Generated method - Getter of the CsTicket.ticketID attribute.
        Returns:
        the ticketID

      • setTicketID

        protected void setTicketID​(SessionContext ctx,
                           java.lang.String value)
        Generated method - Setter of the CsTicket.ticketID attribute.
        Parameters:
        value - the ticketID

      • setTicketID

        protected void setTicketID​(java.lang.String value)
        Generated method - Setter of the CsTicket.ticketID attribute.
        Parameters:
        value - the ticketID