Package de.hybris.platform.customersupportbackoffice.renderers

Class CorrespondenceRenderer

java.lang.Object

com.hybris.cockpitng.widgets.common.AbstractWidgetComponentRenderer<org.zkoss.zk.ui.Component,T,K>

com.hybris.cockpitng.widgets.editorarea.renderer.impl.AbstractEditorAreaComponentRenderer<com.hybris.cockpitng.core.config.impl.jaxb.editorarea.AbstractPanel,K>

com.hybris.cockpitng.widgets.editorarea.renderer.impl.AbstractEditorAreaPanelRenderer<CsTicketModel>

de.hybris.platform.customersupportbackoffice.renderers.CorrespondenceRenderer

All Implemented Interfaces:

com.hybris.cockpitng.widgets.common.NotifyingWidgetComponentRenderer<org.zkoss.zk.ui.Component,com.hybris.cockpitng.core.config.impl.jaxb.editorarea.AbstractPanel,CsTicketModel>, com.hybris.cockpitng.widgets.common.WidgetComponentRenderer<org.zkoss.zk.ui.Component,com.hybris.cockpitng.core.config.impl.jaxb.editorarea.AbstractPanel,CsTicketModel>

public class CorrespondenceRenderer
extends com.hybris.cockpitng.widgets.editorarea.renderer.impl.AbstractEditorAreaPanelRenderer<CsTicketModel>

Special renderer for Ticket -> General tab -> Correspondence section. looks like chat

Field Summary

Fields

Modifier and Type	Field	Description
protected static java.lang.String	CUSTOMER_MSG_TEXTBOX_STYLE
protected static java.lang.String	CUSTOMER_SERVICE_STYLE_BOX
protected static java.lang.String	CUSTOMER_STYLE_BOX
protected static java.lang.String	MSG_TEXTBOX_STYLE_CLOSE
protected static java.lang.String	MSG_TEXTBOX_STYLE_REOPEN
protected static java.lang.String	PRIVATE_MSG_TEXTBOX_STYLE
protected static java.lang.String	PUBLIC_MSG_TEXTBOX_STYLE
protected static java.lang.String	SEND_BUTTON_STYLE
protected static java.lang.String	SEND_TEXTBOX_STYLE
protected static java.lang.String	STATUS_MSG_TEXTBOX_STYLE

Fields inherited from class com.hybris.cockpitng.widgets.editorarea.renderer.impl.AbstractEditorAreaComponentRenderer

ATTR_NOT_SAVED_OBJECT, attributeDescriptionIconRenderer, CURRENT_OBJECT, CURRENT_OBJECT_DOTLESS, MISSING_RENDERER_ERROR_MSG, SCLASS_CELL_READ_RESTRICTED, SCLASS_CUSTOM_CONTAINER, SCLASS_DESCRIPTION, SCLASS_DESCRIPTION_LABEL, SCLASS_EDITOR, SCLASS_EDITOR_CONTAINER, SCLASS_LABEL, SCLASS_READONLY_EDITOR

Constructor Summary

Constructors

Constructor	Description
CorrespondenceRenderer()

Method Summary

Modifier and Type	Method	Description
protected org.zkoss.zk.ui.event.EventListener	addReplyToComboEventListener(org.zkoss.zul.Radiogroup replyToTypeRadioGroup, org.zkoss.zul.Combobox contactTypeCombo)
protected org.zkoss.zk.ui.event.EventListener	addReplyToRadioEventListener(org.zkoss.zul.Radiogroup replyToTypeRadioGroup, org.zkoss.zul.Combobox contactTypeCombo)
protected void	addSendArea(org.zkoss.zk.ui.Component parent)
protected org.zkoss.zul.Combobox	configureContactTypeCombo()
protected org.zkoss.zul.Radiogroup	configureReplyToRadioGroup()
protected org.zkoss.zul.A	createAttachmentLink(MediaModel mediaModel)
protected org.zkoss.zk.ui.Component	createCommentBox(CsTicketEventModel csTicketEventModel)
protected org.zkoss.zk.ui.Component	createEntryChangeBox(CsTicketEventModel csTicketEventModel)
protected org.zkoss.zk.ui.Component	createFooter(CsTicketEventModel ticket)
protected MediaModel	createMediaModel(org.zkoss.util.media.Media media, UserModel customer)
protected java.lang.String	getAllowedUploadedFormats()
protected java.util.Set<MediaModel>	getAttachments()
protected ModelService	getModelService()
protected com.hybris.cockpitng.util.notifications.NotificationService	getNotificationService()
protected TicketAttachmentsService	getTicketAttachmentsService()
protected TicketBusinessService	getTicketBusinessService()
protected TicketService	getTicketService()
protected org.zkoss.zk.ui.event.EventListener	handleButtonClick(org.zkoss.zul.Combobox contactTypeCombo)	Handles the button click events for the reply messages.
protected boolean	hasMatchingStatusEvent(java.util.Set<CsTicketChangeEventEntryModel> ticketEventEntries, CsTicketState oldState, CsTicketState newState)
protected void	highlightReplyTextBox(CsInterventionType selectedInterventionType)	Adds CSS class to the replyTextbox to highlight the color based on selection of the radio / combo item
protected void	removeSaveButton(org.zkoss.zk.ui.Component component)
void	render(org.zkoss.zk.ui.Component component, com.hybris.cockpitng.core.config.impl.jaxb.editorarea.AbstractPanel abstractPanel, CsTicketModel csTicketModel, com.hybris.cockpitng.dataaccess.facades.type.DataType dataType, com.hybris.cockpitng.engine.WidgetInstanceManager widgetInstanceManager)
void	setAllowedUploadedFormats(java.lang.String allowedUploadedFormats)
void	setModelService(ModelService modelService)
void	setNotificationService(com.hybris.cockpitng.util.notifications.NotificationService notificationService)
void	setTicketAttachmentsService(TicketAttachmentsService ticketAttachmentsService)
void	setTicketBusinessService(TicketBusinessService ticketBusinessService)
void	setTicketService(TicketService ticketService)

Methods inherited from class com.hybris.cockpitng.widgets.editorarea.renderer.impl.AbstractEditorAreaComponentRenderer

buildEditor, canChangeProperty, createCustom, createEditor, createNotReadableAttributeLabelRenderer, evaluateCustomDefinition, extractParameterName, extractParameterValue, extractPropertiesList, getAttributeDescription, getCockpitLocaleService, getCockpitUserService, getEditAvailabilityProviderFactory, getEditorBuilder, getLabelService, getPermissionFacade, getPropertyValueService, getWidgetRenderingUtils, processEditorBeforeComposition, renderNotReadableLabel, resolveAttributeLabel, resolveAttributePath, resolveCustomComponentRenderer, resolveEditorType, resolveLabel, setAttributeDescriptionIconRenderer, setCockpitLocaleService, setCockpitUserService, setEditAvailabilityProviderFactory, setLabelService, setPermissionFacade, setPropertyValueService, setWidgetRenderingUtils, validateCustomElement

Methods inherited from class com.hybris.cockpitng.widgets.common.AbstractWidgetComponentRenderer

addRendererListener, fireComponentRendered, fireComponentRendered, fireComponentRendered, removeRendererListener

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface com.hybris.cockpitng.widgets.common.WidgetComponentRenderer

render

Field Detail

CUSTOMER_SERVICE_STYLE_BOX

protected static final java.lang.String CUSTOMER_SERVICE_STYLE_BOX

See Also:

Constant Field Values

CUSTOMER_STYLE_BOX

protected static final java.lang.String CUSTOMER_STYLE_BOX

See Also:

Constant Field Values

SEND_BUTTON_STYLE

protected static final java.lang.String SEND_BUTTON_STYLE

See Also:

Constant Field Values

SEND_TEXTBOX_STYLE

protected static final java.lang.String SEND_TEXTBOX_STYLE

See Also:

Constant Field Values

PRIVATE_MSG_TEXTBOX_STYLE

protected static final java.lang.String PRIVATE_MSG_TEXTBOX_STYLE

See Also:

Constant Field Values

PUBLIC_MSG_TEXTBOX_STYLE

protected static final java.lang.String PUBLIC_MSG_TEXTBOX_STYLE

See Also:

Constant Field Values

STATUS_MSG_TEXTBOX_STYLE

protected static final java.lang.String STATUS_MSG_TEXTBOX_STYLE

See Also:

Constant Field Values

CUSTOMER_MSG_TEXTBOX_STYLE

protected static final java.lang.String CUSTOMER_MSG_TEXTBOX_STYLE

See Also:

Constant Field Values

MSG_TEXTBOX_STYLE_CLOSE

protected static final java.lang.String MSG_TEXTBOX_STYLE_CLOSE

See Also:

Constant Field Values

MSG_TEXTBOX_STYLE_REOPEN

protected static final java.lang.String MSG_TEXTBOX_STYLE_REOPEN

See Also:

Constant Field Values

Constructor Detail

CorrespondenceRenderer

public CorrespondenceRenderer()

Method Detail

render

public void render(org.zkoss.zk.ui.Component component,
                   com.hybris.cockpitng.core.config.impl.jaxb.editorarea.AbstractPanel abstractPanel,
                   CsTicketModel csTicketModel,
                   com.hybris.cockpitng.dataaccess.facades.type.DataType dataType,
                   com.hybris.cockpitng.engine.WidgetInstanceManager widgetInstanceManager)

createFooter

protected org.zkoss.zk.ui.Component createFooter(CsTicketEventModel ticket)

createCommentBox

protected org.zkoss.zk.ui.Component createCommentBox(CsTicketEventModel csTicketEventModel)

createEntryChangeBox

protected org.zkoss.zk.ui.Component createEntryChangeBox(CsTicketEventModel csTicketEventModel)

hasMatchingStatusEvent

protected boolean hasMatchingStatusEvent(java.util.Set<CsTicketChangeEventEntryModel> ticketEventEntries,
                                         CsTicketState oldState,
                                         CsTicketState newState)

removeSaveButton

protected void removeSaveButton(org.zkoss.zk.ui.Component component)

addSendArea

protected void addSendArea(org.zkoss.zk.ui.Component parent)

handleButtonClick

protected org.zkoss.zk.ui.event.EventListener handleButtonClick(org.zkoss.zul.Combobox contactTypeCombo)

Handles the button click events for the reply messages.

Parameters:

contactTypeCombo -

Returns:

EventListener

highlightReplyTextBox

protected void highlightReplyTextBox(CsInterventionType selectedInterventionType)

Adds CSS class to the replyTextbox to highlight the color based on selection of the radio / combo item

Parameters:

selectedInterventionType -

addReplyToComboEventListener

protected org.zkoss.zk.ui.event.EventListener addReplyToComboEventListener(org.zkoss.zul.Radiogroup replyToTypeRadioGroup,
                                                                           org.zkoss.zul.Combobox contactTypeCombo)

Parameters:

contactTypeCombo -

replyToTypeRadioGroup -

addReplyToRadioEventListener

protected org.zkoss.zk.ui.event.EventListener addReplyToRadioEventListener(org.zkoss.zul.Radiogroup replyToTypeRadioGroup,
                                                                           org.zkoss.zul.Combobox contactTypeCombo)

Parameters:

contactTypeCombo -

replyToTypeRadioGroup -

createMediaModel

protected MediaModel createMediaModel(org.zkoss.util.media.Media media,
                                      UserModel customer)
                               throws java.io.IOException

Throws:

java.io.IOException

createAttachmentLink

protected org.zkoss.zul.A createAttachmentLink(MediaModel mediaModel)

configureContactTypeCombo

protected org.zkoss.zul.Combobox configureContactTypeCombo()

configureReplyToRadioGroup

protected org.zkoss.zul.Radiogroup configureReplyToRadioGroup()

getTicketBusinessService

protected TicketBusinessService getTicketBusinessService()

setTicketBusinessService

public void setTicketBusinessService(TicketBusinessService ticketBusinessService)

getTicketService

protected TicketService getTicketService()

setTicketService

public void setTicketService(TicketService ticketService)

getAttachments

protected java.util.Set<MediaModel> getAttachments()

getNotificationService

protected com.hybris.cockpitng.util.notifications.NotificationService getNotificationService()

setNotificationService

public void setNotificationService(com.hybris.cockpitng.util.notifications.NotificationService notificationService)

setModelService

public void setModelService(ModelService modelService)

getModelService

protected ModelService getModelService()

getTicketAttachmentsService

protected TicketAttachmentsService getTicketAttachmentsService()

setTicketAttachmentsService

public void setTicketAttachmentsService(TicketAttachmentsService ticketAttachmentsService)

getAllowedUploadedFormats

protected java.lang.String getAllowedUploadedFormats()

setAllowedUploadedFormats

public void setAllowedUploadedFormats(java.lang.String allowedUploadedFormats)