System Requirements and Technical Prerequisites

SAP Analytics Cloud is a fully web-based offering. You will need an Internet connection and a system that meets certain requirements.

Client Software Requirements
Client Software Version Additional Information
Desktop browser

Google Chrome, latest version (see Additional Information)

Google releases continuous updates to their Chrome browser. We make every effort to fully test and support the latest versions as they are released. However, if defects are introduced with OEM-specific browser software, we cannot guarantee fixes in all cases. If you have a question about a specific version (for example whether a specific version is supported), please log a support case.

For additional system requirements, see your web browser documentation.

Internet Explorer 11

Support for viewing stories, events, files, and for collaborating with other users.

Microsoft Edge, latest version (see Additional Information)

Support for collaborating with other users, and for viewing stories, events, files and boardroom agendas.

Microsoft releases continuous updates to their Edge browser. We make every effort to fully test and support the latest versions as they are released.

Operating system

Microsoft Windows Vista

Microsoft Windows 7, 8, 10

Apple Mac OS X Lion (10.7) or higher

SAP Analytics Cloud is not dependent on any specific operating system. All capabilities are accessible through a web browser.

For additional system requirements, see your operating system documentation.

Additional software Adobe Acrobat Reader 9 or higher  

Client Configuration Requirements
Client Configuration Setting Additional Information
Network bandwidth Recommended connection speed 500 – 800 kbit/s or faster In general, SAP Analytics Cloud requires no more bandwidth than is required to browse the internet. All application modules are designed for speed and responsiveness with minimal use of large graphic files.
Screen resolution XGA 1024x768 (high color) or higher

Widescreen: 1366x766 or higher

Minimum recommended browser cache size 250 MB

SAP Analytics Cloud is a Web 2.0 application. We recommend allowing browser caching because the application uses it heavily for static content such as image files. If you clear your cache, the browser will not perform as well until the deleted files are downloaded again to the browser and cached for use next time.

To set browser cache size, see your browser documentation.

HTTP 1.1 Enable  
JavaScript Enable  
Cookies Enable web browser session cookies (non-persistent) for authentication purposes  
Pop-up windows Allow pop-up windows from SAP Analytics Cloud domains  
Power Option Recommendation High Performance mode for improved JavaScript performance For Microsoft based Operating Systems

Supported Languages

Client Browser

What's Supported

Menus, buttons, messages, and other elements of the user interface.

Chinese (Simplified) (zhCN), Chinese (Traditional) (zhTW), English (EN), French (FR), German (DE), Hungarian (HU), Italian (IT), Japanese (JA), Korean (KO), Polish (PL), Portuguese (ptBR), Russian (RU), Spanish (ES)

Mobile Requirements


What's Supported


Requires iOS 10.0 or later. Compatible with iPhone and iPad only.

Requires an iOS mobile device with 2 GB of RAM or more (iPhone 6s or later, iPad Air 2 or later, iPad Pro). For the best experience, use an iPad Pro or a mobile device with a fast processor and a good data or WiFi connection. For details on feature compatibility, see Downloading and Installing the Mobile App.

URL Connections

The mobile iOS app can only connect to URLs that are trusted connections. This includes both intermediary URLs used to log on to the SAP Analytics Cloud system, or live data source connections consumed by stories viewed in the app.

For details, see Secure Connection Requirements in Downloading and Installing the Mobile App.

Data Connectivity – Import

Data Acquisition Maximums:

  • Columns: 100
  • Rows: 800,000
  • Dimension members:
    • Planning models: 250,000
    • Analytic models: if there are more than 250,000 unique members, the dimension will be made read-only
  • Dimension members with attributes: 150,000
  • Dimension members with geo enrichment: 200,000
  • Dimension members in hierarchy: 150,000
  • Hierarchy depth: 1,000

What's Supported


Scheduled Refresh

SAP Business Warehouse (BW)

For more information, see SAP Analytics Cloud Support Matrix for Importing Data from SAP NetWeaver BW.

  • 7.3x or higher release is required



On Premise Edition:
Cloud Edition:


SAP BusinessObjects Enterprise Universe (UNX)

4.1 SP05 or higher SP

4.2 or higher SP up to SP04


SAP Enterprise Resource Planning (ERP)

6.0 EHP 07 SPS 04


Only connectivity to classic SAP InfoSet queries or SAP Queries is supported.


SAP SuccessFactors (Employee Central)

Table data


SAP ByDesign

Supported via ByDesign OData API


SAP Hybris Cloud for Customer

Supported via OData connection


SAP Concur

One entity supported


Microsoft Excel (XLSX only)

Maximum file size: 100 MB

2007 or higher


Comma-separated values files (CSV)

Maximum file size: 250 MB

Unicode File format


Google Drive, Google Sheet



Google BigQuery



JDBC + Freehand SQL

Supported JDBC databases:

  • IBM PureData (Netezza) Service 7
  • IBM Db2 9.7 or later
  • IBM Db2 10.5.7 or later
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • MySQL 5
  • Oracle 11
  • Progress OpenEdge 11

Consult the Platforms Support Policy for Generic JDBC requirements



OData version 2.0 compatible sources



Report Data


Data Connectivity – Planning Only Datasources

What's Supported


Scheduled Refresh

SAP Business Planning and Consolidation – Microsoft Platform

10.0 SP12 or higher SP

10.1 SP2 or higher SP


SAP Business Planning and Consolidation – NetWeaver

10.0 SP12 or higher SP

10.1 SP2 or higher SP (standard model only)



Salesforce reports


Data Connectivity – Live

What's Supported


Connection Type


  • SAP HANA 1.0 SPS10/11/12 – revision 102.2 or higher with SAP HANA Info Access Service (InA), version 4.10.0 or higher is required.
  • SAP HANA 2.0 SP01 or newer on-premise, with the SAP HANA EPMMDS plugin installed on your SAP HANA 2.0 system. SAP Note 2456225 and SAP Note 2444261 provide additional setup information.
  • SAP Cloud Platform (SAPCP): latest version
If you are using a choropleth layer when working with geospatial models based on live SAP HANA systems, you must download and import the new version of the delivery unit, SPATIAL_DATA-1.1.6.tgz. Access to this delivery unit requires an SAP HANA Spatial license.
  • Direct Connection
  • Path on a separate reverse proxy server running either:
    • SAP Web Dispatcher 7.48.0
    • Apache HTTP Server 2.4.x
  • SAP Cloud Platform
Cloud connections are not supported by SAP HANA 2.0.

SAP Business Warehouse (BW)

  • SAP BW 7.4 SP17+
  • SAP BW 7.5 SP8+
  • Additional correction notes need to be applied for the versions listed above. See SAP Note 2541557.
  • SAP Note 2541557 also contains additional information on the following support versions: SAP BW 7.4 prior to SP17, SAP BW 7.5 prior to SP8, SAP BW 7.51 SP2+ or SAP BW 7.52.
Supported deployments:
  • SAP BW running on any DB

  • SAP BW running on HANA

See Supported Features and Known Limitations to SAP BW Live Data Connections for full documentation of BEx query support and product limitations.

  • Direct Connection
  • Path on a separate reverse proxy server running Apache HTTP Server 2.4.x


  • On-premise: SAP S/4HANA 1610 with SAP NW release 7.51 SP2.

    Higher releases of SAP S/4HANA are supported, but be sure to match with the corresponding SAP NW release version that is supported.

  • Cloud Edition: latest version

  • Direct Connection
  • Path on a separate reverse proxy server running Apache HTTP Server 2.4.x
  • Cloud

SAP BusinessObjects Business Intelligence

4.2 SP4 or higher SP

  • Direct Connection
  • Path on a separate reverse proxy server running Apache HTTP Server 2.4.x

SAP Analytics Cloud Agent

What's Required

With the SAP Analytics Cloud upgrade to 2018.2.0, the required agent versions are as follows:
  • SAP BPC = 1.0.75
  • SAP BW = 1.0.85
  • SAP Universe = 1.0.91
  • SAP ERP / SQL Database = 1.0.91
  • File Server Export = 1.0.75
Although it is not required, you can upgrade to the new agent version 1.0.91, no matter what data acquisition type you use. Do this to take advantage of updates made to SAP Analytics Cloud agent.
You can download and update theSAP Analytics Cloud agent before the scheduled date of your SAP Analytics Cloud tenant upgrade.

Apache Tomcat 7.0 (patch level must be consistent with Java Runtime version)*

Java Runtime Versions supported (patch level must be consistent with Apache Tomcat 7.0):

  • Java Standard Edition Runtime Environment (JRE) Version 7

  • SAP JVM 1.8
SAP Java Connector 3.0.13
  • Operating Systems Supported: Windows, Linux

*64-bit Apache Tomcat, if connecting to 64-bit SAP Java Connector (SAP BW, SAP ECC) or 64-bit JDBC drivers.

SAP Digital Boardroom
Boardroom Agendas area Agendas from the Boardroom Agenda area are planned to no longer be available in early Q2, 2018. Use the Digital Boardroom (NEW) area instead to create new agenda or dashboard presentations.
Screen Recommend 1920 x 1080 screen resolution or higher.

For multiple screen support, you must have touch software, provided by a third-party vendor, that can provide unified touch across multiple displays with collage.

For Microsoft Surface Hub Support, SAP recommends using

Vendor list passing internal testing The product team maintains a list of vendors and their screen models that have passed an initial test and are known to work for the current version of SAP Digital Boardroom. Other display hardware/software combinations may work, but have not yet been proven.

External Link: Known Digital Boardroom Hardware Compatibility List.

A Chrome-based tool is available to support the Digital Boardroom on multiple touch screens, without the need to install any third-party application. This tool is a community contribution, and is not officially supported by Product Development, but has been found to work with most vendor hardware.

External Link:

Digital Boardroom Mobile Collaboration

Remote participants require iPad Pro (9.7 inch or 12.9) with Apple Safari.

A maximum of 20 remote participants can connect to a single Digital Boardroom collaboration session.