Analyze System Performance
You can analyze your system performance using the Benchmark Tool and Analysis Tool, or viewing a variety of stories that provide statistics and analysis.
Benchmark Tool
Benchmark your client’s score, as well as the latency and bandwidth to your SAP Analytics Cloud service.
This kind of test may be useful to test browser and client hardware configurations that may exist at your company and potentially provide insights into the impacts of running other software applications. For example, for many multinationals, hardware standards differ by geography or business unit. The test results may vary based on what is currently occurring within the client. Consistently poor numbers may indicate hardware issues/power settings whereas inconsistent results may indicate other factors such as other software competing for client resources.
To access the tool, from the side navigation, choose .
Don’t minimize or switch the browser tab during the test. Also be cautious when running a performance test on your mobile network. Downloading several hundred megabytes is possible, and any background download activities may influence the analysis.
Client Test Score
- Excellent: Score >= 75
- Good: Score >= 50 and <75
- Poor: Score < 50
- Business video conferencing services
- Virus scanning
- Synchronizing shared network drives
Network Test Score
The network tests measures your system latency, and bandwidth to the SAP Analytics Cloud service. Latency is measured in miliseconds (ms). It describes the time it takes from the starting request until the response arrives. A good latency is a ping rate within a low milliseconds range. Bandwidth measures the megabits per second (Mbps) transferred from server to client when downloading and uploading data.
- Internet server provider connection
- Virtual Private Networks
- Firewalls
Best Practices
There are several strategies that can be employed when troubleshooting your system performance. Generally, it's advisable to reduce resource consumption before considering hardware upgrades or adjusting the design of stories and analytical applications.
Minimize CPU Intensive Applications and Processes
Programs running on your client hardware can affect benchmark scores. If the benchmark results have quite a bit of fluctuation, this may indicate other programs/applications are restricting performance. For example:
- Running multiple tabs of SAC within your browser
- Business video conferencing services
- Virus scanning
- Synchronizing shared network drives
- Power settings not set to “High Performance”
Upgrate Client Hardware
While minimizing CPU intensive applications and processes may optimize performance for the end-user hardware, the problem may be that the client hardware is simply underpowered. For more information on system requirements, see System Requirements and Technical Prerequisites.
Adjust story and application design layouts
If the best practices above have been followed, you could consider simplifying the story and applications layouts to be minimize resource consumptions as much as possible. However, adjusting story and analytical application design to accommodate inadequate hardware is not a long-term solution. For more information, see Optimize System Performance with the Analysis Tool.
Additional Performance Statistics and Analysis Tools
Review performance metrics on connections, queries, models, and stories to identify bottlenecks and gain insights into processing of stories and analytic applications.
Who does this apply to?
- Users with Manage permission for the Public Files privilege.
- Admin and BI Admin standard application roles.
To access system performance tools, from the side navigation, choose and select an option from the menu.
Analysis Tool
Opens the Performance Analysis Tool.
If you find a high backend time, you can try checking the query statistics for that specific widget. If you find a high frontend and network time, you can try using the Benchmark tool to do further analysis.
To learn how to use the tool to optimize your system, see Optimize System Performance with the Analysis Tool. For more information, see SAP Analytics Cloud Performance Analysis Tool.
Statistics and Analysis
Opens the Performance Statistics and Analysis story.
This tool helps to identify scenarios that have a high-performance impact in the connected backend system. For example, finding out that a broken query in the backend system is blocking processing resources in the same for other users querying that system.
For more information, see SAP Analytics Cloud Performance Statistics and Analysis.
Data Action Statistics and Analysis
Opens the Data Action Performance Statistics and Analysis story.
This tool helps you to analyze the duration of each step in a Data Action. For more information, see SAP Analytics Cloud Data Action Performance Statistics and Analysis.
Data Management Job Statistics and Analysis
Opens the Data Management Job Statistics and Analysis story. For more information, see SAC Data Management Jobs Statistics and Analysis.
Private Versions Statistics and Analysis
Opens the Private Versions Statistics and Analysis story. For more information, see SAP Analytics Cloud Private Versions Statistics and Analysis.
Error Statistics and Analysis
Opens the Error Statistics and Analysis story.
Query Analysis on Widgets
It can also be helpful for story creators to get immediate feedback about the performance of each individual widget. Query analysis for story widgets are accessible from the context menu of the widget under certain conditions.
This information can provide immediate feedback to the designer to help create more efficient stories. First, we show widgets that have a backend runtime of more than one second and show what has been reported by the backend system as potential factors that might contribute to that runtime.
Query analysis aims to provide additional support to the Story designer and the query designer. Query analysis on the widget level should be used together with the other tools and approaches we are discussing.
For more information, see SAP Analytics Cloud – Backend Query Analysis.
Error Message Troubleshooting
Error Message: Resource Unavailable
When you try to open the Analysis Tool, Statistics and Analysis or Data Action Statistics and Analysis from the menu, you receive the following error message:
This resource could not be loaded, because the original file could not be found.
Issue: The resource has been renamed and thus, cannot be accessed.
- Performance Analysis Tool
- Performance Statistics and Analysis
- Data Action Performance Statistics and Analysis

System

Files
System