Notify All Users about Network Connection Issues

As an administrator, you can set a notification to appear in the application when there are network issues.

Who does this apply to?
  • Users with Read and Update permissions for System Information.
  • Admin and BI Admin standard application roles.

About the Connection Notification

When a user encounters an issue viewing a story, it's useful for content creators to know whether it is something that they control, for example with the design of the story affecting performance, or if the issues are related to the network. You can't create messages for all situations, but you can let them know when the network connection is unstable or when there are performance issues with the story.

There are two different situations when you can display a notification:

  • Regular Application - for stories viewed directly in SAP Analytics Cloud using either view or present modes.

  • Embedded Application - for stories embedded into another web page or application using embed mode.

When the notification is on, everyone who uses the story on that tenant will see the notification in the top right corner.

Turning On the Connection Notification

Procedure

  1. From the side navigation, choose Start of the navigation path System Next navigation step  Administration Next navigation step NotificationsEnd of the navigation path.
  2. Click on Edit in the upper right-hand corner of the Notifications tab to enable editing of all settings on the page.
  3. In the Connection Notifications section, click the OFF toggle to change it to ON.
  4. Click Save in the upper right of the page to commit your changes.

Results

When there are problems with the network connection, all users will be able to see the network issues message at the top of their application.