Updating SAP Analytics Cloud Agent

How to update the SAP Analytics Cloud agent.



Upgrading the SAP Analytics Cloud agent requires a complete Apache Tomcat restart.


  1. Download SAP Analytics Cloud agent from the SAP Support Portal.
    The agent is available on the SAP Software Downloads page. Expand By Category, select Start of the navigation pathSAP Cloud Solutions Next navigation step SAP ANALYTICS CLOUD CONN Next navigation step SAP ANALYTICS CLOUD CONN 1.0 Next navigation step SAP ANALYTICS CLOUD AGENT 1.0End of the navigation path and download the latest version.
  2. Unzip the downloaded file and rename the WAR file to C4A_AGENT.war.
  3. Undeploy the existing SAP Analytics Cloud agent running on Apache Tomcat.
    If Apache Tomcat cannot undeploy the contents successfully, do the following:
    1. Stop Tomcat.
    2. Under the Apache Tomcat installation folder, delete \webapps\C4A_AGENT\ and any subfolders and files.
    3. Restart Tomcat.
  4. Copy the file C4A_AGENT.war to your Tomcat directory.
    The agent will automatically deploy when Tomcat is restarted. For more information, see Tomcat Web Application DeploymentInformation published on non-SAP site.
  5. Restart the Tomcat application server for the settings to take effect.