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Define Notification Types

In this step, you define notification types.

Each notification type references a notification category and an origin. Notifications have the category predefined on the basis of the origin.

You can define notification types for the following origins:

• Maintenance Notification

• Service Notification

• Quality Notification

• Claim

• General Notification

The origin requires a suitable screen control in the notification transactions.

Comprehensive controls are linked to the notification type. Due to the wide range of functions that are covered by these controls, they are dealt with in separate sections of the Implementation Guide.

Standard Settings

You use the notification type to define the use for the notification.
Certain notification types are preset in the standard system.
Notification type $$ is reserved for the SAP online service (OSS).

Recommendation

If you want to define your own notification types, start with the preset notification types contained in the standard system as templates.

Identify the criteria according to which you want to differentiate your notification types. The following are a guide:

• Origin
  This differentiation allows appropriate screen controls and is therefore required.

• Organizational units, departments or process steps, in which the notification originated, or to which the notification relates.

• Control parameters that are assigned to the notification type.
  This additional differentiation allows different scenarios in notification processing and is therefore advisable.

Activities

Identify which notification types are to be used in your company and define their parameters:

• Origin

• Catalog profile
  (You can also define the catalog profile in the view "Catalogs and Catalog Profiles for the Notification Type")

You also define:

• Whether the notification number is to be displayed immediately.