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Claim
In this unit, you customize claims.
Claims are used to:
- Identify the persons or groups responsible for
variances
- Defend against claims from third parties who
your business responsible for a variance
Customizing is divided as follows:
- Notification Customizing
In this section, you stipulate the most important aspects of a claim, such
as:
- Claim Management screen format
- Catalogs and report profile for the
claim
- Claim-specific Customizing
- Codes for detailed long texts
- Activating workflows for the claim
Note
A claim is a particular type of notifcation.
For this reason, all statements made in respect of notifcations apply to
claims too.