An organizational unit that defines where and when an operation should be carried out.
The work center has a particular available capacity. The activities performed at or by the work center are valuated by charge rates, which are determined by cost centers and activity types. Work centers can be:
An organizational unit that represents a suitably equipped, physical location where work can be performed.
Place at which inspections are conducted. In the R/3 System, work centers are entered in the inspection operations. Several inspection characteristics can be inspected for each work center or inspection operation.
Capacity, activity and settlement data is assigned to the work center.
Physical unit that is part of telephone integration with the R/3 component SAPphone.
A work center consists of an R/3 computer and a telephone. Between the computer and the telephone, there is a fixed or virtual connection. In this case, virtual means that the connection is implemented indirectly via a telephony server and a private branch exchange.
The connection between the computer and the telephone means that screen and telephone work are integrated at the work center.