In some cases, the installation itself raises an error message.
Should the installation fail, especially for the installation of any .DLL or .EXE files, it is not recommended to continue running NWBC until the installation errors have been resolved.
For an analysis of the installation problems, the error and log files of the SAPSetup tool are needed. These are (usually) stored in the directory C:\Program Files\SAP\SapSetup\Logs and ..\Errors. Zip the relevant files from the installation and attach them to a problem ticket. If you are unsure which error and log files are relevant, zip the complete content of these two directories.
For an analysis of installation errors, we route the ticket to BC-FES-INS.