Show TOC

SEC.01 Security ErrorsLocate this document in the navigation structure

Use

If security settings are incomplete, several errors might occur.

No Login Possible with SSO

Symptom

If you have activated SSO for your system, no logon screen is displayed but the following error message occurs: Your PFCG navigation tree is empty. Please contact your system administrator.

If SSO is deactived, however, the logon screens appears.

Solution

The error message indicates that you are sending your digital certificate to the server, which you (or your system administrator) has mapped for you onto a user with no roles. To correct this, assign the necessary roles to your user name.

Note that you can make the login screen disappear if you activate certificate mapping. For more information, see 7.2 Use of Digital Certificates.

HTTP Certificates Issue

Symptom

When using Microsoft Windows Server 2003, there can be issues with HTTP certificates.

Solution

When using Microsoft Windows Server 2003, request and install KB919479 via http://support.microsoft.com/kb/919479Information published on non-SAP site. For more information, see 7.2 Use of Digital Certificates.