SAP Utilities as Part of SAP CRM 7.0
SAP Enhancement Package 02
What’s New – Release Notes
Release Notes
Information about what is new and what has changed since the last release
Installation and Upgrade Information
Master Guide
Entrance point for planning an installation in your system landscape
Installation Guide
Detailed information, options, and procedures for installing this release
Configuration and Deployment Information
Customizing
Information about Customizing is available in the SAP Implementation Guide of your SAP system
Scenario Descriptions
Detailed descriptions of business scenarios and business processes delivered with SAP CRM, organized by key capability. Note that not all the hyperlinks will work, but you can find the complete information in your SAP Solution Manager system.
Not yet available
Security Information
Security Guide
Information on how to ensure the required security for your SAP system landscape
Application Help
SAP Library
Component-based documentation for all functions and processes that are supported by this product
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English
Support Package 01
Last Update: November 2011 -
Deutsch (German)
Support Package 01
Last Update: November 2011
Additional Information
Product Availability Matrix
Detailed information on availability dates, maintenance end dates and upgrade paths, as well as technical release information (supported databases, operating systems, browsers, etc.) for this product
Sizing
Guidelines and recommendations on hardware requirements and software considerations for your implementation
E-Learning and Webcasts for Consultants
Online learning material
SDN Forums
A wide range of technical and business guidance from a community of experts
Useful Links
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SAP Service Marketplace 
SAP Notes – Search the full SAP notes knowledge base -
SAP Solution Training 
Guide to the training courses offered for SAP CRM
You need an authorized user ID to access this information.If you need to register for the SAP Service Marketplace login, you can register here.
If you have forgotten your password, you can request a new password here.