Custom Setup

Using a custom configuration hat has been modified by you or your company’s network policy might result in problems when playing back contents.Check that your security settings match the settings in the following table and check that the additional settings (listed below the table) are configured correctly.

Tip

  • Note the dependencies given to different content types and the necessary settings.
  • Ensure that you configure these settings for the correct zone (where your contents are located).

Security settings

  1. To apply Internet Explorer Security Settings, open Internet Explorer and navigate to the Internet Options command in the Tools menu.
  2. Click on the Security tab and select Local Intranet or Internet, depending on where your contents are located.
  3. Click on Custom level... to open the Security Settings dialog. Enable the settings for the functions you use. See the following table for function-specific settings.

To avoid display errors, column headers are displayed with a numeric icon that represents one of the following functions/content types:

num. 1 - library
num. 2 - demo, test and practice mode
num. 3 - concurrent mode
num. 4 - book pages
num. 5 - quizzes

Section/Setting

Set to

num. 1

num. 2

num. 3

num. 4

num. 5

ActiveX controls and plug-ins

Binary and script behavior

Enable

Display video and animation on a webpage that does not use external media player

Enable

Miscellaneous

Allow script-initiated windows without size or position constraints

Enable

Allow websites to open windows without address or status bars

Enable

Submit non-encrypted form data

Enable

Scripting

Active scripting

Enable

Additional settings within the Advanced tab

Settings on the Advanced tab might block playback functions, regardless where the contents are stored. Check the table below if you experience problems not described in the previous settings table.

  1. Open Internet Explorer and navigate to the Internet Options command in the Tools menu.
  2. Click on the Advanced tab and configure the settings as described in following table.

Section/Setting

Set to

Why?

Multimedia

Play sounds in webpages

Enable

Enable audio simulations and automatic playback of book page sounds.

Additional settings within the General tab

Settings on the General tab influence the basic behaviour of the browser. Check the table below if you experience problems not described in the previous settings table.

  1. Open Internet Explorer and navigate to the Internet Options command in the Tools menu.
  2. Click on the General tab and configure the settings as described in following table.

Section/Setting

Set to

Why?

Tabs -> Settings

Always open pop-ups in a new window
(When a pop-up is encountered)

Enable

Opens the window of the concurrent mode in a new browser window.