Internal Employee Enters Credit Memo without PO Reference 

Process

An internal employee enters an invoice without a PO Reference Subsequently he discovers that the goods are faulty or that the price paid is too high. Therefore, he enters a credit memo without a PO reference:

       1.      The internal employee complains to the vendor that the goods are faulty or that the price is too high.

       2.      The vendor accepts the complaint without confirming this formally.

       3.      The internal employees enter and post a credit memo without reference to a purchase order.

       4.      The credit memo is complete and is approved automatically.

       5.      A claim is generated against the vendor.

Technical Representation