The Universal Worklist (UWL) is a list of work items and provides quick access to your critical work items within the context of the work center. Overview information is provided, but the main focus is on the list of work items. From the list, you can immediately complete the task or navigate directly to the SAP Supplier Relationship Management (SAP SRM) application where the task can be completed.
The UWL presents work lists resulting from workflows, directly prompting you to perform a certain task. The work item may be handled in any of the following ways:
Using a single click (for example, an approval)
By starting a self-service application (for example, creating a confirmation)
By starting a transaction (for example, modifying a purchase order)
Further applications are added as more workflows are created.
The UWL allows you to manage your work by bringing together assignments from different workflow systems, including:
Knowledge Management (KM) notifications
The following graphic shows where the UWL links and content are in the SAP SRM portal browser window.
Universal Worklists in SAP SRM
The Universal Worklist (UWL):
Gives you a unified and centralized way to access your work and the relevant information
Aggregates workflow task items from multiple systems in one universal list
Displays additional information as required from document and object repositories, including attachments and other details
Enables you to make direct decisions and actions
Helps you to personalize how work items are presented
Enables you to assign another user to your work items as a substitute in case of absence.