Serial Numbers for Document Items
You use this serial number requirement to document serial numbers in certain business processes only. For example, you document the serial numbers in an outbound delivery and in a customer return. In doing so you can check whether the piece that the customer has lodged a complaint about is actually the same piece that you delivered to them.
For a description of the prerequisites, see Making Settings for Serial Numbers (ERP-System and EWM).
The following figure provides an overview of the process flow:
1. You are editing a delivery document, for example, an inbound or outbound delivery. The product in the delivery document requires a serial number.
2. EWM determines the serial number profile that belongs to a product and checks whether you have determined Serial Number Requirement for Document Items as the serial number requirement in Customizing.
Next, EWM searches for a product with a warehouse number-dependent serial number profile. If it does not find one, it uses the warehouse number-independent serial number profile from the ERP system.
3. You receive the serial numbers specified for the product, or you enter them manually.
In the goods receipt process, you receive a serial number with the advanced delivery notification, by scanning or entering it manually in the inbound delivery, in warehouse task posting, or in the work center.
In the goods issue process, you specify a serial number by scanning or entering it manually in the outbound delivery, in warehouse task posting, or in the Work Center.
In Customizing, you define whether entering a serial number is mandatory or optional for individual item types.
For more information, see the Implementation Guide (IMG) for Extended Warehouse Management (EWM) under Goods Receipt Process → Inbound Delivery → Manual Settings → Define Item Types for the Goods Issue Process → Goods Issue Process → Outbound Delivery → Manual Settings Define Item Types for the Outbound Delivery Process.
4. EWM saves the serial number in the delivery and sends it to the ERP system.