You want the detailed session data for a Service Level Report. You process the session to add further information for the person responsible for the business process.
1. Start the transaction SOLUTION_MANAGER.
2. Choose Solution Monitoring ® Service Level Report, in the Operation area.
3. Choose Process Session.
You go to the Change Mode: SL Reporting.
You can specify the processors of the alert.
a. Choose the Post Processing of EW Alerts check.
§ When you have processed the alert, set the Processed flag.
§ If you want to postpone processing of the alert, enter a date in the Postponed until column.
b. Save your entries.
When you save, the system fills the remaining fields.