ProcedureAnalyze Solution Manager System and/or Solution (Self-Diagnosis)

 

You analyze your Solution Manager system and/or a solution, with the Self-Diagnosis function, to identify and solve problems.

The self-diagnosis analyses run daily in the background by default. You can perform a new analysis at any time, e.g. to check whether the problems shown by alerts have been resolved.

  • You can display the self-diagnosis results in various levels of detail:

    • For the SAP Solution Manager (cross-solution), e.g. to identify Solution Manager system performance problems.

    • For the SAP Solution Manager aund a solution, e.g. to check that the master data of a solution is consistent.

Prerequisites

  • You have created at least one solution.

  • Make the settings required in the transaction   SOLUTION_MANAGER   Settings   Self-Diagnosis  , to specify which alert types are to be analyzed in the self-diagnosis. To check Solution Manager functions, e.g. Configuration or Service Plan, with the self-diagnosis, choose their alert types in the Alert Types by Function tab.

    Recommendation Recommendation

    To avoid self-diagnosis displaying alerts for functions or solutions which you do not use, deselect these alert types in the Alert Types by Function or Solution-Secific Alert Types tab.

     

Procedure

  1. Choose the transaction SOLUTION_MANAGER.

    You go to the SAP Solution Manager: Active Solutions screen.

  2. Proceed as follows as you require:

    • To perform self diagnosis for the SAP Solution Manager continue from step 3.

    • To perform self diagnosis for the SAP Solution Manager and a solution, choose the solution.

  3. Choose   Solution   Self Diagnosis  .

    You get an overview of all self diagnosis logs in the system and the restricted functions. The system displays the solution status in cross-solution self-diagnosis.

  4. You can display long texts with information for solving the problems, for yellow and red alerts, below the Help column.

  5. To perform self-diagnosis, choose Execute.

    In cross-solution self-diagnosis, the system performs all cross-solution and solution-specific checks, according to your settings (see Prerequisites). In self-diagnosis for one solution, the system only performs the checks for this solution.