ComponentChange Management

 

Change Management in the SAP Solution Manager is aligned to the processes in the IT Infrastructure Library (ITIL), the de facto standard for service management. Change Management aims to perform changes economically, quickly, and with minimum risk.

Features

  • Maintenance Optimizer

    The Maintenance Opimizer leads you through planning, download and implementation of support packages and patches for your satellite system. You can also install enhancement packages with the Maintenance Optimizer.

  • Manage change requests

    Change request management helps you carry out your (maintenance, implementation, template and upgrade) projects in the SAP Solution Manager.