!--a11y-->
Group Functionality Roles 
Technical name: SAP_SUPPCF_CREATE
Technical name: SAP_SUPPCF_PROCESS
Technical name: SAP_SUPPCF_ADMIN
The roles allow you to assign group functionality authorization.
Authorization to create messages.
Authorization to process messages.
Authorization to administer (create and process) messages.
The group functionality roles are "delta" roles of the Service Desk Roles
. To use this functionality
:
...
1. Assign the default Service Desk role and the analogous group functionality role, to the user, in the user administration (transaction SU01).

SAP_SUPPDESK_CREATE and
SAP_SUPPCF_CREATE
2. Deactivate the following authorization objects in the Service Desk roles, in the role maintenance (transaction PFCG):
¡ B_USERSTAT
¡ B_USERST_T
